Library Community Service Officer; Part-Time

Library Community Service Officer (Part‑Time)

Join to apply for the Library Community Service Officer (Part‑Time) role at San José State University

• Encourage compliance with library policies
• Report suspected hazards and criminal behavior
• Provide assistance to patrons and staff as requested
• Respond to alarms and other calls for service
• Write police reports
• Respond to alarms from theft detection devices
• Provide information to patrons coming to the library
• Create a professional atmosphere that both comforts patrons and deters criminal activity
• Monitor Closed Circuit Television surveillance system
• Monitor Integrated Security System and Alarms
• Monitor Elevator Command Computer System
• Operate Radio Base Station for Security Officers and UPD

• Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations
• Ability to understand and apply local, state, and federal laws
• Knowledge of or the ability to learn to use applicable public safety related equipment and systems
• Ability to prepare clear and concise reports
• Strong written and oral communication skills
• Ability to deal tactfully and effectively with a wide range of people
• Ability to act calmly and rationally in emergency situations
• Ability to understand and operate a computer card key badging station
• Ability to understand and operate an Info Graphics Alarms system
• Ability to learn Police 10 code
• Ability to use handheld radio communication system
• Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio‑economic community environment
• Excellent customer service skills
• Ability to act calmly and rationally in emergency situations
• Ability to monitor CCTV screens for extended periods
• Must possess a valid California Driver’s license
• Ability to communicate with constituents in a professional and respectful manner

• High School Diploma or Equivalent
• Valid California Driver’s License

• Six month previous police/security/military law enforcement training and/or experience
• Library Security experience
• Customer Service experience
• Strong written communication skills

Classification:
Community Service Specialist I
Anticipated Hiring Range: $2,329.50/month (Part‑Time) (Step 16)
Hiring Range: $3,461/month - $5,043/month (Step 1 – Step 20)
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

This position is open until filled.

University Personnel
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The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus.

The system wide policy can be found at  and questions may be sent to jobs.

Background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted…