Key Account Manager

Since 1890, Pfeiffer Vacuum has been shaping the vacuum industry with groundbreaking innovations. Every day, over 4,000 employees at 10 production sites and more than twenty sales and service companies worldwide give everything for our customers. With our comprehensive portfolio, we offer solutions for all types of vacuum applications. We are not only driven by highest quality standards, but it is also our vision to be the most sustainable and fastest growing market player in our industry to drive technology for a sustainable future.

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SUMMARY:

Responsible for managing the overall business relationship with key customers as well as developing new opportunities at targeted accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exercise of judgment, discretion, and tact in all business matters and business relationships is required. Strong interpersonal skills and the ability to maintain clear and cooperative working relationships with co-workers and demonstrate regular attendance and punctuality are essential.

The organization's leadership promotes collaborative problem solving in both formal and informal work teams. Participation in and contribution to teamwork within the organization is required. Additional requirements include experience in the high vacuum technology industry, and preferably the analytical instrument market, as well as the ability to stay abreast of changes in those markets.

Necessary interpersonal skills include being a self-starter, motivated, creative, flexible, self-confident, deadline oriented and able to multi-task.

Establishes a network and schedule of sales calls to customer locations. Meets with key decision makers at customer locations. Prepare quotes and closes on sales by obtaining proper customer approval, price, terms, and delivery schedules. Forecast sales volume for assigned key accounts and meets established sales quota. Provide regular updates of activity and prospects to management.

Employees must follow all quality and safety procedures of the company, including those at customer sites if applicable, and must abide by the corporate Code of Conduct in all situations.

Supervisory Responsibilities

None.

Duties

* Responsible for managing the overall business relationship with assigned customer(s) Works closely with management, engineering, factory marketing and materials professionals throughout both the customers' and our organization.

* Identifies business opportunities and key decision makers at the customer(s); develops account strategies; prepares and makes sales presentations; participates in technical meetings utilizing internal resources; negotiates contracts and manages joint technical projects.

* Reviews customer requirements and presents company products that will fill those needs. Ensures that our company products are specified in customer(s) equipment. Works closely and in partnership with our factories and product development to communicate customer(s)' needs and requirements.

* Coordinates new product introductions. Arranges for product demonstrations, plant tours, training events and other activities that promote understanding of company products to customers.

* Prepares regular progress reports and ensures that data is accurately entered into the company CRM system in a timely and thorough manner.

* Communicate with other departments and customers to ensure satisfactory customer support.

* Monitors our supplier performance for strategic customers and proposes actions for maintaining this performance at a high level.

* Forecast sales volume for assigned account(s).

* Meet established sales quotas and revenue goals

* Perform other duties as assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions…