Sales Support Specialist

Sales Support Specialist

Location: San Jose, California, United States

Company: Super Micro Computer

Date Posted: Jan 4, 2026

Job Req : 26775

Supermicro's Sales Support team is looking to add a dynamic Sales Support Specialist to assist one of our Sales teams in managing customers and their orders. The Sales Support Specialist will also act as a liaison across internal departments, provide product information to customers, and support customer account maintenance.

• Sales account maintenance, providing technical and administrative product information
• Perform daily clerical and office maintenance tasks such as typing correspondence, coordinating, data entry, quotations and process documents
• Monitor inventory, follow up ETA with purchasers
• Act as a liaison between sales, purchasing, production, procurement, and logistics departments
• Provide assistance for intra-company project coordination between sales and non-sales departments
• Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returns
• Develop superior customer service relationships with prospects
• Produce daily reports for clients
• Provide backup support for the supervisor and team members
• Additional duties per supervisor's request

• AA degree required, Bachelors degree preferred
• At least 5+ years of direct, related sales support experience
• Experience in data entry, scheduling production, and tracking orders
• Strong professional communication skills including phone, written/email, and presentation
• Experience in customer service and dealing with clients directly, with problem solving skills
• Consistent track record of meeting or exceeding assigned jobs
• Strong computer skills with word and excel
• Organizational skills a must

$70,000 - $86,000 (dependent on location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.)

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Mid-Senior Level

Full-time

Other

IT Services and IT Consulting