Retail Key Holder
Listed on 2026-01-24
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Retail
Retail Sales, Merchandising, Retail Associate/ Customer Service, Retail & Store Manager
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Competitive salary
WAGE RANGE: $19.95-$24.00 PER HOUR
The Resale Revolution Starts With You! Every great team is led by a great leader. As a Keyholder, you will assist the management team with day-to-day store operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Keyholders help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience.
What You’ll Do: When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you aren’t just impacting the planet’s future- you are impacting your own.
- We have clear paths for promotion and several routes you can take as you embark on your second-hand retail journey.
- You’ll learn how to run a second-hand business– you’ll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.
You are:
- A Team Player
. You are as enthusiastic about the success of others as you are about your own success. - Authentic
. You are your unique self! - Fashion-focused
. You eat, breathe, and sleep style. Fashion is life. - Adaptable
. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together! - People-first
. You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others. - A Trainer
. You enjoy explaining how things work and have patience when teaching others.
You will:
- Engage
. You get to meet new people, every day! Lead by example greeting each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in. - Prioritize + Delegate
. There will be a lot coming your way – from running breaks to noticing lines- you’ll need to use your team to get everything done and run the store like a well-oiled machine! - Ask and Educate
. You will teach our customers how we work and get them excited about selling their clothes to us! - Have integrity. You will act with integrity in words and actions- do the right thing and do it right, even when it’s difficult.
- Be Compassionate
. You will embody our core values of service, inclusion, and education. It’s important that we connect with all customers and try our best to help them. - Be Reliable
. You will show up to work on time and ready to go! - Be Flexible
. You understand that needs change and evolve throughout the day- you know how to support your team and customer as needed.
Perks:
Health + Wellbeing
We will:
- Support your wellbeing
. We care about our employees holistically and offer sick paid time off. - Prioritize wellness for all
. We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week! - Offer additional support for your life outside work
. We have an Employee Assistance Program (EAP) that provides free mental health, financial, legal, and other life event advisory services for all employees.
Work/Life Harmony
We will:
- Encourage you to live your best life by taking vacation time!
- Give you incentives when you work during the holidays
. We give you time and a half pay for select holidays throughout the year, and we are closed on Thanksgiving and Christmas. - Encourage work/life balance
. We offer flexible scheduling so that you can meet work & life needs!
Financial Health
We will:
- Contribute to your 401(k). Free money? We’ll match up to 6% of your contribution as soon as you are eligible! We offer both a Roth and traditional 401(k).
- Offer a generousdiscount on all merchandise including luxury consignment pieces- shop where you work!
- Be Transparent
. We have clear pay ranges and always advertise pay for positions. We believe in pay equity. - Offer Earned Wage Access
. Need money before payday? You’ll be able to access pay as you earn it through our partner app Zay Zoon - Co…
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