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Retail Key Holder

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: Crossroads Trading Co. Inc.
Part Time position
Listed on 2026-01-24
Job specializations:
  • Retail
    Retail Sales, Merchandising, Retail Associate/ Customer Service, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 19.95 - 24 USD Hourly USD 19.95 24.00 HOUR
Job Description & How to Apply Below

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • Competitive salary

WAGE RANGE: $19.95-$24.00 PER HOUR

The Resale Revolution Starts With You! Every great team is led by a great leader. As a Keyholder, you will assist the management team with day-to-day store operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Keyholders help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience.

What You’ll Do: When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you aren’t just impacting the planet’s future- you are impacting your own.

  • We have clear paths for promotion and several routes you can take as you embark on your second-hand retail journey.
  • You’ll learn how to run a second-hand business– you’ll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.

You are:

  • A Team Player
    . You are as enthusiastic about the success of others as you are about your own success.
  • Authentic
    . You are your unique self!
  • Fashion-focused
    . You eat, breathe, and sleep style. Fashion is life.
  • Adaptable
    . You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together!
  • People-first
    . You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others.
  • A Trainer
    . You enjoy explaining how things work and have patience when teaching others.

You will:

  • Engage
    . You get to meet new people, every day! Lead by example greeting each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in.
  • Prioritize + Delegate
    . There will be a lot coming your way – from running breaks to noticing lines- you’ll need to use your team to get everything done and run the store like a well-oiled machine!
  • Ask and Educate
    . You will teach our customers how we work and get them excited about selling their clothes to us!
  • Have integrity. You will act with integrity in words and actions- do the right thing and do it right, even when it’s difficult.
  • Be Compassionate
    . You will embody our core values of service, inclusion, and education. It’s important that we connect with all customers and try our best to help them.
  • Be Reliable
    . You will show up to work on time and ready to go!
  • Be Flexible
    . You understand that needs change and evolve throughout the day- you know how to support your team and customer as needed.

Perks:

Health + Wellbeing

We will:

  • Support your wellbeing
    . We care about our employees holistically and offer sick paid time off.
  • Prioritize wellness for all
    . We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week!
  • Offer additional support for your life outside work
    . We have an Employee Assistance Program (EAP) that provides free mental health, financial, legal, and other life event advisory services for all employees.

Work/Life Harmony

We will:

  • Encourage you to live your best life by taking vacation time!
  • Give you incentives when you work during the holidays
    . We give you time and a half pay for select holidays throughout the year, and we are closed on Thanksgiving and Christmas.
  • Encourage work/life balance
    . We offer flexible scheduling so that you can meet work & life needs!

Financial Health

We will:

  • Contribute to your 401(k). Free money? We’ll match up to 6% of your contribution as soon as you are eligible! We offer both a Roth and traditional 401(k).
  • Offer a generousdiscount on all merchandise including luxury consignment pieces- shop where you work!
  • Be Transparent
    . We have clear pay ranges and always advertise pay for positions. We believe in pay equity.
  • Offer Earned Wage Access
    . Need money before payday? You’ll be able to access pay as you earn it through our partner app Zay Zoon
  • Co…
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