Designated Selling Associate - Burberrry - Designer Men's Apparel - Valley

Designated Selling Associate – Burberrry – Designer Men's Apparel – Valley Fair

Join to apply for the Designated Selling Associate – Burberrry – Designer Men's Apparel – Valley Fair role at Nordstrom
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The ideal Designated Selling Associate (DSA) is passionate about fashion, enjoys working one-on-one with customers, and thrives in a sales environment. DSAs drive volume for Nordstrom while championing the brand they represent. They are leaders in customer service, product knowledge education, merchandising, and selling.

• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), and reservations
• Build lasting relationships with customers
• Give the best service to our customers on their terms, which may require flexibility and occasional cross‑department work
• Provide honest and confident feedback to customers about style, fit and the value the piece will bring to their wardrobe
• Seek fashion and product knowledge, including attending meetings and trainings, to build your expertise
• Build relationships with other DSAs, Stylists, and surrounding departments by conducting DSA‑run product knowledge meetings
• Provide valid product feedback to DM to help better the assortment received at your store
• Drive predictable business through appointment‑based selling during event and non‑event time frames
• Work with the team to keep the department customer ready (stocking, re‑merchandising, display, price markdowns, merchandise transfers and cleaning)
• Grow sales by opening new Nordstrom Rewards program accounts
• The hours and schedule for this position will vary by week depending on business needs

Nordstrom is required to inform you that we conduct background checks after a conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

• Excellent communication and interpersonal skills to establish rapport with customers and cultivate relationships
• Ability to excel in a competitive team environment
• Ability to prioritize multiple tasks in a fast‑paced environment
• Ability to work a flexible schedule based on business needs
• Ability to read sales reporting in relation to goals
• Understand how to educate customers on new and emerging brands, suggesting items that fit them
• Confidence with high/low price points and the ability to showcase the value of the item and how it completes their wardrobe
• Strong understanding of customers’ holistic wardrobe and style, with high organization to strategically follow up and advise on what they need to complete their wardrobe
• Physical requirements:
  
  continuous movement for 6‑8 hours per shift; frequent bending, twisting, squatting, flexing, reaching; frequent use of hands for grasping, fine manipulation, pushing and pulling; handling bulky items; lifting up to 10 lb regularly and occasionally up to 25 lb

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and Employee Assistance Program (EAP) Resources

• Entry level

• Part‑time

• Design, Art/Creative, and Information Technology

• Retail