Maitre D

Location

CA, San Jose 3055 Olin Ave., Suite 1000
San Jose, CA 95128

Full & Part-Time Opportunities!

✦Overtime eligibility for schedules over 40 hours/week

✦Paid Sick Leave benefits available in applicable states

✦Benefits package with health, dental and life—View our full benefits page at

✦Authentic family recipes

✦Lots of other perks and discounts

Responsible for greeting and seating guests for the dining room. Oversees dining room and acts as goodwill ambassador to guests.

Must be willing and able to:

• Master functions outlined in HOST/HOSTESS job description
• Anticipate needs of scheduled special parties
• Communicate seating needs to service, bus and other host staff
• Complete all side work when and as assigned
• Master the restaurant’s computer register system
• Perform comp and void procedures on the register
• Perform server readings on the register according to standing operating procedure
• Check to ensure that all server and busser side work has been completed as assigned
• Train and educate host staff in standing operating procedure
• Assign service staff workstations if requested to do so

Prefer a minimum of 2 years full-service restaurant Maitre D’ experience or the equivalent. Must have accurate mathematic skills. After training, must be able to pass an exam in English with 90% or better in each of the following:

• Menu and specials
• Wine list
• Liquor list and specialty drinks
• Liquor liability laws and knowledge
• Restaurant layout including table numbers and station numbers

Must be willing and able to:

• Meet personal schedule requirements punctually
• Be warm, sincere, outgoing in personality
• Relate to guests with appropriate sense of humor
• Maturely interact with guests as goodwill ambassador
• Provide a persona compatible with established image of restaurant
• Respond to the needs of difficult guests with patience and courtesy
• Stand for long periods of time while on duty
• Move safely throughout all areas of the restaurant
• Work amidst noise in confined crowded space
• Work with and account for large sums of money
• Move chairs, transport high chairs and/or booster seats to tables when necessary.

Maggiano’s Little Italy is proud to be an Equal Opportunity and e-Verify Employer.

At Maggiano’s Little Italy we strive to celebrate the differences that make a good company great and to leverage individual strengths to create an innovative, inclusive and unified team.