Property Manager

POSITION: Full-time Property Manager, (two sites) HUD & TCAC - Westwood Ambassador, a 42-unit multifamily community in Santa Clara, and Sierra Vista I, a 34-unit HUD multifamily property in Mountain View.

COMPENSATION: $77,157 /Year + 2 bedroom Rent Free Apartment (subject to occupancy and regulatory standards)

BENEFITS: Health, dental, vision, FSA, EAP, life insurance (LTD), 401(K), paid sick, vacation and Holidays.

Charities Housing's mission is to develop, own and manage the highest quality affordable housing for extremely low and very low-income individuals, families, and those in our community with special needs. For over 30 years, through service-enhanced property management and structured resident involvement, Charities Housing has fostered and supported the highest standards of human dignity in our communities. The culture at Charities embraces a respectful, diverse, and empowered environment.

We value a healthy work-life balance and encourage everyone to speak up and step up. Growth, mentorship, and training are priorities for our teammates. We like to think outside the box and keep our entrepreneurial spirit alive and strong as the company continues to grow. We believe in working hard but also having fun along the way and celebrating our accomplishments.

This position offers a 4% of annual salary sign-on bonus for new hires!

Responsible for all operations of the assigned properties. Responsibilities include but are not limited to: employee management, contract and vendor management, and resident relations.

• Experience: Must have prior property management experience with demonstrated expertise in both of the main housing regulatory bodies; HUD Section 236/Section 8/EIV and Tax Credit.
• Ability: Must have the ability to maintain relationships with multiple residents, services, and vendors; de-escalate challenging situations; maintain records in accordance with program requirements and Charities expectations; demonstrate supervisor qualities, and enjoy working with others.
• Attitude: Must be self-motivated, cooperative, personable, and empathetic to human needs.
• Organization: Must be well organized and able to prioritize duties and responsibilities, ability to multitask, and deal with people and work in a fast paced office environment.

• Education: High school diploma or equivalent. An AA in business management, business administration or related field preferred.
• Experience: A minimum of two years' experience performing on-site property management and clerical duties as a Property Manager and/or Assistant Property Manager; or any equivalent combination of education, training, and experience, which provides the requisite knowledge, skills, and abilities for this job. HUD and TCAC experience required.

Receives direct supervision from the Regional Manager and may receive directions from other Charities Housing management staff. Provides general supervision to lower-level positions.

The following duties are normal for this position but are not to be deemed all-encompassing. Other duties may be required and assigned.

• Serves and conducts initial and annual re-certifications.
• Attends to all residents' concerns and requests in a timely and professional manner while offering optimal customer service at all times.
• Manages and maintains wait-list in accordance with applicable housing program and fair housing regulations.
• Process and maintain property files in compliance with the affordable housing programs applicable to the property and be up to date with all document filing.
• Be responsible for all aspects of the property's curb appeal.
• Meet occupancy and rent collection goals for each assigned property.
• Process housing applications including credit and background checks, landlord verification, income and asset information and any other verification required by the housing program to determine program eligibility.
• Ensures payables and rents are accurate and up to date in Yardi.
• Keep tenant ledgers updated all times.
• Supervise all personnel, and contractors carrying out onsite duties.
• Conduct annual inspection of rental units or on a…