Production Quality Engineer

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community.

We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Our Production team is in need of a Production Quality Engineer to collect quality metrics for products with an aim in practicing and executing design feedback for manufacturing, product quality improvement management, covering post‑sales product quality and services support, and customer satisfaction. The Production Quality Engineer is primarily responsible for the quality functions covering supply chain and incoming quality, and in‑house manufacturing quality, product reliability and performance quality.

The individual will work with the senior management of the global production operations in establishing quality‑focus teams, mandating standard practices of quality principles, and will attend to the oversight responsibility to all global operations sites, cross‑functional departments.

This role will be in the headquarters located in San Jose, CA.

• Champion standard practices of quality principles, from defect detection to root‑cause and preventive action, and continuous improvement
• Establish and enhance quality control where appropriate
• Enforce process quality control and defect countermeasures at suppliers, CM Partners, as well as ones at SMC internal
• Perform product level failure analysis, and define appropriate design of experiments to collect and work on data and results to substantiate findings or conclusions
• Identify trends and opportunities for improvement of process and control by periodically reviewing data from quality systems and help teams to see quality
• Translate customer quality requirements and take responsibility for end‑to‑end product
• Help to set up and enhance corporate quality standards and measurements

Please note that this position requires regular in‑office attendance. The successful candidate is expected to be present in the office during standard working hours as determined by the company. In‑office collaboration and participation in team meetings, training sessions, and other on‑site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location.

• BS in EE/IE preferred. MS in EE is highly desired.
• 1+ years of relevant hands‑on experience in electronic and computer products, and quality management systems in the computer industry preferred.
• Strong plus with product quality essentials in a product company.
• Experience and prior knowledge in system integration business.
• Prior experience in quality control and management preferred.
• Excellent communication and analytical skills in problem solving. MS Excel spreadsheet functioning knowledge and skills will be a strong plus.
• Experience in front‑line quality leadership program and hosting of quality audits, and quality training programs.
• Excellent writing style and demonstrated expertise in compiling procedures and documents.

The physical demands and work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Able to stand, sit, walk, bend, stoop, reach, lift, and carry items.
• Perform tasks that require standing and walking for long periods up to entire shift.
• Lift, carry, push and pull in excess of 25lb and up to 40lbs. Able to utilize a "buddy system" for moving objects more than 50 lbs.
• Must be able to operate pallet jack and forklift efficiently and safely (if applicable).
• Must be able to wear safety shoes, earmuffs or other required PPE as needed.
• Primarily works indoors with…