Quality Control Lead; Creative

Overview

You bring a professional and structured approach to production and Quality Control that reflects the culture service and an enthusiastic passion to be a part of our foundational growth and future success. As a Quality Control Lead you are an excellent communicator who can work closely with Producers Design Supervisors Production Designers Studio Artists and Technical artists to ensure assets are successfully delivered without errors.

Mitigating risks and managing QC can be challenging but your organizational and interpersonal skills are up to the test.

You have experience supporting and leading other Quality Control specialists and seniors through every stage of a project. Youre a team player who can work together with other disciplines to deliver the best possible digital solutions. Most importantly you have an unparalleled enthusiasm for technology and innovation and are eager and effective at incorporating emerging technology.

By working closely with our content creation studios you have a holistic view of all projects to ensure excellent quality control. As a self-starter you collaborate with the team from a projects inception through to its archival. You apply your quality control skills to a wide range of production outputs including video executions static and motion ads mobile applications HTML banners and digital products.

You are excited by the fast-paced world of advertising and are dedicated to supporting the team.

• Monitor production compliance to provided standards and guidelines;
• Perform Quality control checks such as checking for copy alignment spelling technical specification alignment and technical errors on outputs produced;
• Communicate errors and expected results clearly through written reports;
• Manage QC requirements and risk analysis by enforcing and improving the workflow;
• Attend daily and weekly meetings with production and post-production teams to gather QC requirements;
• Execute planning scoping and estimation of QC efforts;
• Attend scheduling and kick-off calls to ensure accurate QC estimates have been provided and track incoming projects / timelines;
• Write test plans and onboarding documents for new accounts;
• Communicate day-to-day tasks to Quality Control Specialists and Seniors;
• Assist with task prioritization for Quality Control Specialists and Seniors as needed
• Mentor Quality Control Specialists and Seniors by sharing best practices and hosting knowledge-share sessions;
• Be available to answer questions from Quality Control Specialists and Seniors about the day-to-day work;
• Monitor e-mail inbox and communication channels for incoming work;
• Report QC project status to Design Supervisors Producers and QC Director;
• Organize track and ensure quality of final files before delivery to trafficking team or clients;
• Maintain and develop internal QC status tracking documents and general documentation on QC processes;
• Escalate risks and solutions to Quality Control Director;
• Assist with data ingest and file archival on our various cloud tools and servers alongside the Asset Management team as needed;
• Nurture team building and culture through proper initiatives.

• Strong management and leadership skills.
• Strong communication skills.
• Strong organizational skills with experience in video file sharing.
• Strong sense of catalog organization and file naming convention to manage file storage.
• Keen eye for design principles and strong attention to detail.

QC experience focused on creative assets performance marketing and overall asset quality control. This role is specifically for creative quality control. General experience with design tools like Adobe Creative Suite and Figma is required. Advanced English level (B2 / C1 reading writing and conversation); 4 years in an advertising agency or other production or post-production studio. Data ingest and management experience.

• Bachelor degree in design
• Knowledge of Figma
• Knowledge of Celtra

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation compassionate leave sick days and flex days
• Access to free online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more

At Critical Mass we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees we encourage you to apply for this exciting position today!

Critical Mass is an equal opportunity employer.