Associate Program Director - Homeless Outreach Team

Overview

Salary Range: $67,000.00 - $90,000.00 Salary/year

Position Type:
Full Time

Job Shift:
Any

Education Level: 2 Year Degree

Travel Percentage :
Up to 50%

Category:
Nonprofit - Social Services

Life Moves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs, Life Moves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.

Life Moves | Homeless Outreach Teams (HOT) conduct outreach to unsheltered individuals experiencing homelessness. HOT collaborates with multiple internal and community organizations to provide holistic services to help the individuals return to stability. HOT is a subset of a larger Outreach team that includes Rapid Response Dispatch and an Encampment Resolution team.

The Bayside HOT Associate Program Director reports to the Program Director and provides oversight to staff in the field in the bayside area of San Mateo County, which includes but is not limited to Belmont, Foster City, Hillsborough, Redwood City, San Carlos, and San Mateo. This management position plays a key role in supporting daily operations, safety, and overall program success.

They model the agency’s values by treating everyone with respect and care, creating a culture where clients and staff feel welcomed, empowered, and supported.

The Associate Program Director focuses on building strong team relationships, inspiring professional growth, and maintaining a healthy, positive program culture. They provide trauma-informed supervision and coaching to staff, partner with leadership to identify training needs, strengthen communication, and ensure consistent delivery of high-quality, client-centered services and accurate data input. Additionally, this role helps keep the program safe and supportive by working with staff and clients to identify concerns, provide education, and develop solutions.

They maintain positive relationships with community partners and funders, ensure contract compliance, and lead with curiosity, creativity, and collaboration to move the program forward.

• Program Operations, Compliance, and Quality
• Ensure program services are safe, trauma-informed, welcoming, and effective.
• Partner with leadership to manage budgets, data, and other needs that support program goals.
• Support high-quality client services by modeling trauma-informed, strengths-based engagement and maintaining a small caseload as needed.
• Ensure staff documentation and service delivery meet accuracy and compliance standards.
• Ensure compliance with agency, funding, and regulatory requirements (e.g., HUD, Fair Housing).
• Support data collection, audits, and continuous improvement efforts.

• Provide supervision and coaching to staff using trauma-informed and strengths-based practices.
• Lead meetings, manage hiring, scheduling, and evaluations to maintain clear communication and a positive, professional program culture.

• Build and maintain strong relationships with community partners, businesses, and agencies.
• Represent Life Moves professionally and help educate partners about programs and services.

• Participate in agency-wide meetings, initiatives, and training programs as needed or directed including but not limited to partner meetings, board meetings and fundraising events
• Fully participate in all required trainings. This includes completing trainings by assigned deadlines, actively engaging during sessions, and applying what you learn to your daily work.
• Attend continuing education opportunities to grow expertise and uphold agency standards.
• Be available to work occasional evenings and weekends as needed or as schedule describes.
• Perform other duties as assigned to meet program and organizational needs.

• Educational Requirements:
  
  Bachelor…