Maintenance Operations Coordinator

Overview

We are seeking an experienced Property Maintenance & Operations Coordinator to join a fast-paced, high-performing property management team. This role is ideal for a professional with 2–4 years of experience in maintenance or project coordination within property management or construction. You should be tech-forward, highly organized, detail-driven, and able to deliver concierge-level service while managing multiple priorities and time-sensitive issues. This role involves reviewing work orders, coordinating with vendors, residents, and property managers, and inspecting projects in the field.

You are accountable for execution—from vendor coordination through completion—across multiple residential and commercial properties. A clean background and clean driving record are required, and a company vehicle is provided for day-to-day business needs. The role requires flexibility and on-call availability for emergencies.

Salary: $70,000 - $80,000 in addition to bonus incentives
Benefits: Paid vacation, holidays, sick leave, medical benefits, and 401(k)
Hours: Full-time, M-F (9-5), with evening and weekend flexibility for emergencies required. On-call service available; emergency calls will be forwarded as needed

• Review overnight emergency and new maintenance work orders each morning
• Coordinate, schedule, and prioritize maintenance requests across multiple residential and commercial properties
• Dispatch and manage third-party vendors, maintaining strong relationships to ensure responsiveness, quality, and prioritization when needed
• Communicate with residents, property owners, vendors, and internal teams regarding work order status and project updates
• Track work orders, follow up on repairs, and ensure quality and completion standards are met
• Conduct on-site inspections for complex or high-value projects (e.g., kitchen or bathroom renovations)
• Visit properties for annual inspections, unit turns, and quality checks to verify work is completed to standard
• Maintain accurate documentation and real-time updates in maintenance and property management systems
• Assist with improving maintenance workflows, vendor coordination processes, and administrative efficiencies

• 2–4 years of experience as a Maintenance Coordinator, Administrative Project Coordinator, or similar role
• Prior experience in property management or construction is required
• Strong knowledge of maintenance terminology, vendor coordination, work order systems, and scheduling processes
• High comfort level using technology and software systems daily
• Proficiency in App Folio, Property Ware, Yardi, or similar property management platforms
• Proficiency in Microsoft Office
• Clean background and clean driving record required

• Clean background and driving record (role includes both in-office and on-site visits)
• Company vehicle provided for work-related appointments and inspections
• Ability to sit or stand for extended periods
• Comfortable walking in apartment communities and commercial properties to inspect or verify completed work
• Ability to occasionally lift up to 35 lbs