Client Account Manager - West

Client Account Manager - West

Arora Engineers is seeking an entrepreneurial and self‑motivated leader to expand our service offerings within the Western Region of the United States. This role will be accountable for client account management activities, client satisfaction, creating and implementing the business strategy for growth and project delivery, and cultivating long‑term relationships with clients and partners within the region.

Key focus is on developing and executing a strategic regional business plan, building relationships with target clients, and leading the complete project life cycle from positioning and proposal through delivery and close out.

• Develop and execute a strategic regional business plan.
• Identify, develop, and pursue target clients and programs/projects that complement Arora’s complete service offerings across all market sectors.
• Build and maintain relationships with target clients, with ultimate responsibility for execution, delivery, and client satisfaction for all Arora services on the account.
• Coordinate all Arora activities for the client with local or remote staff resources to preposition, win, negotiate contracts, and successfully deliver.
• Collaborate with the Executive Leadership Team to administer policy and guidelines established with accounting, human resources, legal, information systems, communications, and strategy resources in support of the client account management function and client satisfaction.
• Lead the complete project life cycle from identification, positioning, proposal, negotiation through delivery and close out.
• Manage client relationships, including risk management, quality management, contract management, task order/contract proposal assembly, and A/R collection.
• Use CRM systems (e.g., Deltek Vision, One Note, Salesforce) to update client data, opportunities, leads, and pipeline to ensure data accuracy.
• Participate in regional business community activities and deliver Arora introduction presentations to prospective clients.

• 12+ years of business development and marketing experience in the A/E/C and technology industry, including 5 years of management experience.
• Strong knowledge of design‑to‑completion engineering processes and experience in the aviation/transportation industry preferred.
• Proven record of increasing business development successes and leading teams to achieve sales goals.
• Excellent negotiation, interpersonal, and communication skills.
• Ability to develop and maintain productive relationships with employees, clients, and vendors.
• PE licensure in Electrical, Mechanical, or Fire Protection preferred.
• Valid state driver’s license applicable in the U.S. and a safe driving record.
• Existing client network and relationship in Arora’s target sectors.

• Bachelor’s degree in engineering or related field.
• Professional Engineering (PE) licensure in Electrical, Mechanical, or Fire Protection preferred.
• 12+ years business development and marketing expertise, including 5 years of management experience.
• Experience in the A/E/C industry mandatory; experience in transportation industry preferred.
• In possession of appropriate documentation to legally gain and maintain employment in the U.S.

Arora Engineers, LLC provides clients in the aviation, transportation, education, government, and commercial/institutional sectors with engineering services for intelligent infrastructure solutions. Through smart design, construction management, and facilities maintenance management, we rethink industry needs to help keep clients on the cutting edge and add value to a project.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against, on the basis of these factors or of disability.