Field Service Manager
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-01-25
Listing for:
SunStrong Management
Full Time
position Listed on 2026-01-25
Job specializations:
-
Management
Operations Manager, Program / Project Manager, Environmental Manager
Job Description & How to Apply Below
The Field Service Manager - Nor Cal & So Cal
Sun Strong Management, an independent, full service asset management and servicing company for the renewable energy industry and one of the largest residential solar asset managers in the U.S. We are seeking Field Service Managers in Northern and Southern California.
The Field Service Managers primary focus is to own and deliver a high-quality service delivery that meets all key performance indicators (KPIs) while ensuring safety and efficiency. This role has no 3rd-party management responsibilities and is focused exclusively on scaling and optimizing our 1st-party workforce.
Responsibilities- Operational Excellence: Lead all 1st-party field operations to meet or exceed targets for key metrics, including Team Utilization %,
First-Time Resolution (FTR) %, and Productivity (WOs/Day). - Leadership & Talent Development: Build, coach, and manage a team of 7-10 Field technicians. Implement the formal Career Pathway and Talent Management Cadence to develop Field Technicians and build a strong pipeline of future leaders.
- Safety & Compliance Culture: Be the accountable leader for safety in the territory. Enforce a "Safety First" culture, ensuring 100% team compliance with all safety protocols and achieving a Total Recordable Incident Rate (TRIR) of zero.
- 3+ years of electrical experience
- 5+ years of progressive experience in field operations leadership.
- Proven track record of leading large, distributed 1st-party (W-2) technician teams.
- Strong understanding of field service metrics, including utilization, productivity, and cost models.
- Valid driver’s license.
- Experience in solar, residential services, or related industry.
- Direct experience managing operations in a complex regulatory or licensed environment.
- Proven ability to build and scale new teams and markets.
- Working knowledge of
- Hold a Electrical License (C10). “Highly preferred but not required”
- Remote position working in the field 75% of the time.
- Regular travel to field operation locations within the assigned territory (up to 40%).
- Driving Required? Yes
Sun Strong Management offers a generous employee reward package that includes:
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