Audio Visual Technician

Location

San Jose, CA + occasionally Fremont, CA

ASAP

6-month contract to hire

Our client is looking for an AV IT Specialist to join our team in one of today’s most exciting technologies. This role will report to the Senior Service Desk Manager, and is based in San Jose, CA. This is a fully on‑site, in‑office role 5 days a week. As an Audio Video Specialist, you will be responsible for performing Unified Communications and Audio/Video Production and other related work.

• Install, operate, and maintain audio, video, and telecommunications systems
• Create user best practices and how‑to documents
• Familiarity with Zoom Phone and Teams Phone
• Gather user requirements and work with IT processes to implement new features
• Monitor and test conferencing systems and peripheral equipment and troubleshoot problems
• Cooperate with management to develop staff and improve their skills
• Follow industry’s standards and best practices
• Assist with live web streaming, video conferencing, and video recording
• Inspect rooms for damage, cleanliness, and document issues to be addressed
• Troubleshoot A/V equipment when there are technical questions or problems related to A/V equipment and identify appropriate solutions. Diagnose and resolve issues during live events, manage live feeds, and provide on‑site technical assistance
• Troubleshooting prowess under pressure/at a fast pace
• AV digital protocols knowledge/proficiency
• Collaborate with and manage vendors, suppliers, and system integrators for AV equipment

• 5+ years of working experience with Telecommunication equipment
• 5+ years of working experience with Audio Video equipment
• Ability to handle sensitive information with discretion and maintain confidentiality
• Excellent communication skills, with the ability to explain complex technical concepts to non‑technical users
• Experience with live streaming and video conferencing platforms
• Strong problem‑solving skills and a proactive approach to troubleshooting
• Proven work experience as an audio, video, and communication technology specialist
• IP Telephony, H.323, SIP
• Must be able to work under pressure
• Team player with customer service orientation

• Certification in AV technology such as AVIXA (formerly Info Comm) CTS or equivalent experience
• High School Graduate or GED
• Crestron DMC-D or similar is a nice to have

• Willing to work early mornings and/or weekends when needed
• Able to travel between facilities in Fremont and San Jose
• Ability to lift 25 lbs. unassisted

$40-$50/hour, depending on experience

Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.