Site Reliability Engineer, Global E-commerce

Responsibilities

The Global E-commerce Service Architecture team ensures the availability, scalability, and resilience of Tik Tok’s e-commerce platform in the U.S., partnering closely with product and engineering teams to operate reliable, large-scale production systems.

We are seeking a Site Reliability Engineer (SRE) to advance the stability and resilience of Tik Tok Global E-commerce services in the U.S. In this role, you will strengthen disaster recovery readiness, optimize infrastructure capacity, and elevate service stability.

• Data Center Disaster Recovery:
  Ensure services maintain disaster recovery capabilities under normal operations, including contingency planning and drills, capacity assurance, and effective response in disaster scenarios.
• Resource Management & Capacity Planning:
  Manage and plan server and compute resources, including resource restructuring, overall capacity planning, and dynamic scaling, to support reliable business deployment and operations.
• Service Stability Improvement:
  Establish and enhance service monitoring systems to enable timely alerting on failures and rapid issue identification and resolution. Partner with Business stakeholders to conduct ongoing stability governance.

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• Proficiency in at least one programming language (e.g., Go, Python, or Java).
• Strong understanding of Linux systems, networking fundamentals, and distributed systems architecture.
• Experience operating services in cloud-native or large-scale production environments.

• Experience in Site Reliability Engineering, infrastructure, or production engineering roles.
• Experience supporting high-traffic e-commerce or internet platforms.
• Experience in designing, operating, and troubleshooting large-scale distributed systems.
• Strong communication and cross-functional collaboration skills, with a high sense of ownership and accountability.

Tik Tok is the leading destination for short‑form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people.

We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.

Join us.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

Tik Tok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $136800 - $259200 annually.…