Site Reliability Engineering Manager, Gaming - USDS

Responsibilities

We are the Game SRE team, responsible for the stability and performance of our global gaming infrastructure. Our mission is to ensure 24/7 seamless gameplay for millions of users through automation, robust monitoring, and rapid incident response. We bridge the gap between engineering and operations to build a reliable and scalable gaming ecosystem.

We are looking for a Site Reliability Engineering Manager who is passionate about building resilient systems that power seamless multiplayer experiences. As an SRE manager at USDS, you will bridge the gap between game development and infrastructure. You will be responsible for the health, performance, and scalability of our global game servers and backend services, ensuring that players around the world have a lag‑free experience 24/7.

• Team Leadership:
  Lead and mentor a high‑performing SRE team.
• Scalability & Performance:
  Design and implement auto‑scaling solutions for game dedicated servers (DGS) to handle massive spikes during game launches and seasonal events.
• Infrastructure as Code (IaC):
  Manage and provision multi‑region cloud infrastructure using tools like Terraform or Pulumi.
• Monitoring & Observability:
  Build robust monitoring dashboards and alerting systems to detect "micro-stutters" or latency issues before they impact the player base.
• Incident Response:
  Participate in an on‑call rotation to troubleshoot and resolve high‑priority production issues, followed by blameless post‑mortems.
• Cost Optimization:
  Balance high‑performance hardware requirements (like high‑clock speed CPUs for game sims) with cloud cost‑efficiency.
• CI/CD Pipelines:
  Streamline the deployment of game builds and backend microservices to ensure rapid, safe releases.

• Bachelor's degree in Computer Science or a related technical background involving software/system engineering, or equivalent working experience.
• 2+ years managing SRE/Dev Ops teams
• Programming experience with at least one of the following languages: C, C++, Java, Python, C# or Go.

• Expert knowledge of AWS, Google Cloud (GCP), Azure or OCI (specifically focused on global networking and compute).
• Deep understanding of Linux internals, networking protocols (UDP/TCP), and performance tuning
• Extensive knowledge of networking, operating systems, database systems and container technology.
• Good understanding of every aspect of microservice architecture, and hands on experience in troubleshooting in large scale distributed systems.
• Hands on experience in common open‑source systems such as Linux, MySQL, Mongo
  
  DB, Redis and ELK.
• Experience in building solutions with AWS, Google, Azure and other cloud services is a plus.
• Passionate, self‑motivated and good teamwork skills.

The base salary range for this position in the selected city is $208,800 - $438,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that…