Platform Operator; IT Operations​/AMS; Managed Services

Role:
Platform Operator (IT Operations) / AMS (Application Managed Services)

Location:

San Jose, CA (Onsite) Job Type: Contract Overview

• Client is seeking a Platform Operator / AMS resource with strong IT operations, platform reliability, and Dev Ops exposure to support and operate an existing cloud-based platform.
• Development work is minimal and secondary to operations.
• The primary requirement is platform ownership and operational reliability, not new feature development.

Operations: ~95%

Development: ~5%

• Not a full-stack developer role
• Not a build-from-scratch role
• Profiles that are heavily development- or coding-focused are likely to be a mismatch.

• The right fit will demonstrate a “run-the-platform” mindset, with hands‑on experience in operating and supporting production platforms.
• Strong alignment will be seen in candidates who have:
• Operated a similar platform in a production environment
• Experience in AMS / platform operations
• Comfort owning platform stability, reliability, and availability end‑to‑end
• Pure developers or build-heavy profiles are not aligned to the current need.

Operate and support the existing platform

• Platform stability and reliability
• Day‑to‑day operational health
• Handle incidents, monitoring, and operational tasks
• Work closely with IT, platform, and business stakeholders

• Strong IT operations background
• Hands‑on platform operations / reliability experience
• Exposure to Dev Ops practices
• Experience supporting cloud‑based platforms
• Prior experience operating a platform (not just building one)

• Operations will always outweigh development
• This role will not become a 50/50 Dev/Ops position

• Reporting is not limited to infrastructure or platform health
• Focus is on business or platform-related reporting, tied to Jet Studio