Principal Product Manager, Firefly Services Workflow Builder

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone - from emerging artists to global brands - everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Adobe is changing the world through digital experiences. We build the platforms and tools that creators and the world's biggest brands rely on to deliver exceptional content at global scale. We're committed to a workplace where everyone is respected, supported, and empowered to do the best work of their career.

The next wave of automation isn't about stitching together integrations, it's about building a programmable, enterprise-grade runtime teams can trust in production: observable, governable, resilient, and fast. Workflow Builder is Adobe's path to that future. We're building an agentic, AI-first workflow runtime that orchestrates production workflows across services, tools, and systems, then elevating it with a first-class extensibility platform so customers can build custom actions and reuse them safely across workflows and teams.

In this runtime, "AI-first" isn't a bolt-on. It's part of the execution model: workflows can include reasoning steps that plan, select tools/actions, validate outcomes, and elevate to humans when needed while staying inside enterprise guardrails.

You’ll thrive here if you're energized by:

• Building platforms that enable other builders (creative technologists, solution teams, partners, customers, developers) to move faster.
• Designing primitives and contracts (not one-off features) that scale across many workflows and use cases.
• Crafting a developer experience that teams choose because it's clear, composable, and reliable.
• Owning hard problems in multi-tenant runtime execution: isolation, performance, observability, governance, lifecycle management.
• Turning power‑user needs into a system that's approachable and production‑ready, especially when workflows include AI/agentic steps.

• Own the product strategy and roadmap for the Workflow Builder runtime: orchestration, execution semantics, state, scaling, reliability, and operability.
• Own extensibility end-to-end: define how customers build, test, deploy, version, govern, and operate custom actions that execute safely within workflows, including:
• Packaging & distribution
• Versioning, compatibility, and migration strategies
• Authentication/authorization models
• Data access boundaries, secrets handling, and tenant isolation
• Policy enforcement, approvals, and governance controls
• Runtime limits, performance, and cost controls
• Observability (logs/metrics/traces), debugging, incident readiness
• Define the platform contracts: workflow definitions, triggers, connectors, action schemas, retries, idempotency, error handling, and SLO-backed reliability.
• Define and ship agentic runtime primitives
  : structured state/context, tool/action invocation, planning + execution loops, bounded autonomy, deterministic fallbacks, and human‑in‑the‑loop checkpoints.
• Build the trust layer for AI-first execution
  : permissions, policy enforcement, audit trails, evaluation hooks, and enterprise controls over what agentic steps can do.
• Partner deeply with engineering, security, and platform teams to ensure the runtime is enterprise-grade: compliance, auditing, tenancy, and secure‑by‑default execution.
• Drive tight discovery with enterprise adopters and internal solution teams to validate requirements and ensure the platform supports real production workloads.
• Lead cross‑functional execution, aligning stakeholders, clarifying trade‑offs, and shipping iteratively with measurable adoption.

• Safe, multi‑tenant execution of…