More jobs:
Senior Program Manager, Delivery Operations; FTC
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-02-20
Listing for:
Cypress HCM
Contract
position Listed on 2026-02-20
Job specializations:
-
IT/Tech
Systems Engineer, Business Systems/ Tech Analyst
Job Description & How to Apply Below
- Senior Program Manager, Offer Delivery Operations (FTC)
- Location:
San Jose, CA 95110 (Hybrid) - Duration: 3/16/2026 to 3/16/2027
- Team: AMER LT Field strategy and Ops
- Senior Program Manager, Offer Delivery Operations (FTC)
- Location:
San Jose, CA 95110 (Hybrid) - Duration: 3/16/2026 to 3/16/2027
- Team: AMER LT Field strategy and Ops
- We’re hiring a senior individual contributor to join the Product Delivery Operations (PDO) team to lead complex offer-delivery and route-to-market (RTM) programs across Adobe’s partner ecosystem.
- This role sits at the intersection of operations, program management, and technical delivery. It is designed for someone who can independently run high-visibility launches, shape scalable delivery models, and confidently engage with AUP and platform teams to ensure programs are technically and operationally sound.
- You will not own engineering roadmaps, but you will play a critical role in validating delivery approaches, guiding technical discussions from the offer-delivery perspective, and ensuring end-to-end readiness for partner launches.
- This is a high-impact IC role requiring strong ownership, systems thinking, and cross-functional leadership.
- Lead delivery for complex partner offers and RTM programs from intake through launch and post-launch monitoring.
- Independently manage timelines, dependencies, risks, and stakeholder alignment.
- Ensure operational and technical readiness for launches through structured planning and validation.
- Act as escalation point for delivery blockers, risks, and launch issues.
- Partner closely with AUP and platform teams on delivery design and implementation.
- Provide informed guidance on delivery architecture, integrations, and fulfillment models.
- Translate business and partner requirements into clear operational and technical needs.
- Identify system dependencies, risks, and edge cases early in planning.
- Support testing strategy, validation, and issue resolution across systems.
- Help design scalable workflows and governance models for offer delivery.
- Standardize intake, readiness, and launch processes across programs.
- Recommend improvements to tooling, automation, and delivery methods.
- Document runbooks, SOPs, and delivery patterns for reuse.
- Work across Business Development, Product, Finance, Legal, Engineering, and regional teams.
- Influence decisions on delivery approach, timelines, and feasibility.
- Drive alignment across teams to ensure launches stay on track.
- Provide structured updates to leadership on program health and risks.
- Monitor fulfillment health, delivery metrics, and launch performance.
- Build dashboards and reporting to improve visibility and planning.
- Use data to identify recurring issues and drive improvements.
Skills & Qualifications
- Bachelor’s degree in Business, Engineering, Computer Science, or related field.
- 7+ years in program management, delivery operations, technical operations, or similar roles.
- Proven ability to independently lead complex cross-functional programs.
- Experience working with engineering or platform teams on system-dependent launches.
- Strong technical fluency — able to engage in system and integration discussions.
- Excellent stakeholder-management and communication skills.
- Strong analytical and problem-solving ability.
- Experience with JIRA, Confluence, Excel/Sheets, and reporting tools.
- Experience in SaaS, subscriptions, or digital fulfillment ecosystems.
- Background in partner operations or offer delivery.
- Familiarity with APIs, integrations, or platform-based delivery.
- Experience designing operational workflows or scaling delivery programs.
- Experience supporting high-visibility launches with executive stakeholders.
- $60.00 to $66.90 per hour.
Position Requirements
10+ Years
work experience
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