Senior UX​/UI Designer; AI

GEICO is looking for an accomplished, customer obsessed, and results oriented Senior UX/UI Designer
. The ideal candidate will be comfortable working with a variety of business partners and delivering design solutions. Collaborates with customers, engineers, and product management to determine design requirements, create mockups, user workflows, conduct user research, and provide feedback.

This position is a hybrid role that requires on-site presence 2-3 days a week at one of the following locations:
New York City, NY;
Palo Alto, CA;
Seattle, WA.

• Collaborates with product, engineering, and business teams to uncover customer and business needs
• Translates complex ideas into understandable concepts and solutions that evolve and enhance the product experience
• Understands and navigates the emerging fields of ML, AI and Generative AI to deliver high quality design solutions
• Advocates for a responsible and ethical approach to AI in our product and services
• Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition
• Advocates for the customer through human-centered design methods, including discovery, research, and user testing
• Facilitates and participates in workshops with internal and external stakeholders to align with business needs
• Creates process and user flows, wireframes, journey maps, and user interface specifications
• Delivers design assets for acceptance, development, and delivery to market in partnership with engineering

• 5+ years of experience (or 3+ with Masters degree) with User Experience design
• 2+ years of experience with agentic, virtual agent or similar products

• Experience designing for cross channel e.g. responsive web and native mobile interfaces
• Experience working collaboratively with AI/ML and Data Science teams
• Experience working with multi modal Generative AI platforms
• Demonstrate ability to work across design processes e.g. user research, user experience design, UI design and specifications
• Solid knowledge of ML, AI and Generative AI systems and capabilities
• Ability to collaborate with Product Management, Engineering and Operations teams
• Effective communication and storytelling skills
• Proficiency with design tools (i.e., Figma) to deliver concepts and enable successful collaboration across teams
• Familiarity with working in an established design system and agile development teams

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The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and…