Director, Software Engineering

Pay Pal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, Pay Pal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. Pay Pal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a Pay Pal or Venmo account balance, Pay Pal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.

Our Pay Pal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk.

We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

This role provides strategic leadership and direction for Venmo's data platform infrastructure and performance engineering organizations. The Director will lead multiple teams of engineering managers and individual contributors responsible for mission-critical databases, data pipelines, messaging systems, caching infrastructure, and performance engineering that powers Venmo's real-time payment processing at massive scale. This role requires deep technical expertise combined with business acumen to drive organizational strategy and influence company-wide technical decisions.

Directs and controls the delivery of business and technical outcomes that comprise multiple projects and operational activities within a domain through organizational and technical leadership

Defines engineering health objectives that drive organization health, engineering best practices and operational targets

Drives product and technical strategy with cross-functional leaders across the enterprise to deliver Domain goals

Responsible for the delivery of programs, establishing annual organizational goals and ensuring performance and results that impact both their domain and potentially enterprise

Develops engineering strategy that translates into operational and tactical plans; uses ground-breaking methods to think beyond existing solutions

Sets the tri-annual roadmap for a domain level organization. Defines the operational strategy for a domain based on a defined budget

Evaluates key business challenges and can complete complex, ambiguous initiatives having impact across engineering; directs the development of new or innovative solutions. Ability to deal with high levels of technical domain level ambiguity.

Collaborates with direct team, managers in org, stakeholders, managers in other orgs, external partners and business stakeholders

10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination…