Principal Product Designer, Design Systems

Overview

San Jose, California, USA

About Zscaler

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.

Here,
impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate
—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.

We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.

We are looking for a Principal Product Designer (Design System) to join our Product Management team in a hybrid capacity (3 days per week at our San Jose HQ), reporting to the Senior Manager, Product Design.

You will drive the evolution of our design ecosystem, ensuring consistency, scalability, and excellence across all products. By refining core components and patterns to address diverse use cases, you will elevate the design system and empower teams to deliver cohesive, user-centered experiences with maximum efficiency.

What you’ll do (Role Expectations)

• Create and refine scalable components and patterns to ensure adaptability and consistency while improving overall product efficiency
• Maintain and enforce documentation and best practices to drive design excellence and streamline workflows across the organization
• Partner across cross-functional teams to align the design system with technical and business goals, fostering a unified experience
• Guide teams through system adoption by providing resources and troubleshooting to ensure seamless usage and high-quality output
• Actively gather feedback to close gaps, enhance usability, and evolve the system to drive innovation across all product lines

• You act like an owner and navigate seamlessly between high-level strategy and hands-on execution because you genuinely care about the mission and the outcome.
• You are a high-trust collaborator who embraces a challenge culture, giving and receiving candid feedback with respect to earn trust and strengthen the team.
• You are a positive force who approaches difficult problems with constructive energy and a contagious spirit that keeps the team focused on solutions.
• You think at scale, connecting your daily work to the larger company mission and building solutions that support a high-growth, global organization.
• You lead with integrity by holding yourself and others to a high standard of accountability and matching your words with consistent, transparent action.

• 8+ years of professional product design experience, including 2+ years specialized in creating, scaling, and maintaining enterprise-grade design systems with a portfolio demonstrating successful adoption
• Proficiency in Figma for component development and expert use of tools like Storybook, Zeroheight, or Supernova for system documentation and testing
• A proven track record of collaborating with engineering and design teams to advocate for design principles and provide mentorship to fellow designers
• Solid understanding of responsive design, accessibility standards (WCAG), and front-end development fundamentals and ability to present a UX Design portfolio
• U.S. citizenship is required for this position due to the nature of the customers assigned…