Business Intelligence Manager

Job Title: Business Intelligence (BI) Manager

Location: San Jose, CA

Industry: Sports & Entertainment

Salary Range: $105,000 - $115,000 per year + Benefits

About the Role:

Forsyth Barnes are working with a leading Sports Organization who are looking for a highly skilled and motivated Business Intelligence Manager to join our dynamic team. In this role, you will support various departments by using data to drive better decision-making across the organization. You will develop, implement, and manage BI reporting, data infrastructure, and analytics projects that directly support business initiatives.

Key Responsibilities:

• Manage the daily BI reporting and analytics needs of the organization, ensuring data accuracy and developing visualizations, automated reports, and dashboards.
• Serve as an internal consultant, partnering with key departments to identify data-driven opportunities.
• Build and maintain KPI sets and dashboards to continuously monitor performance.
• Design customer insights, profiles, predictive models, and projections to power data-driven decision-making.
• Oversee CRM, analytics, and CX platforms, including data collection, segmentation, and lead scoring.
• Collaborate with vendors to ensure seamless operations and support internal users with training and proactive problem-solving.
• Maintain and update BI department documentation and identify areas for process improvement.
• Support ad-hoc projects, analysis, and other duties as required.

Qualifications:

• 4+ years of experience in data analytics, solving business problems using data.
• Strong analytical and problem-solving skills, with a proactive and detail-oriented approach.
• Experience with Microsoft Office Suite, including Excel, and data visualization tools such as Tableau or SAP Analytics Cloud (preferred).
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Excellent communication skills and confidence in presenting data to stakeholders.