Solution Architect

Overview

Akkodis is seeking a Solution Architect for a Contract with a client in San Jose, CA (Remote). This role requires deep expertise in ITSM, ITOM‑CMDB, Service Mapping, or ITAM to lead architecture decisions and guide implementation teams while overseeing integrations and platform optimization.

Rate Range: $75/hour to $79/hour;
The rate may be negotiable based on experience, education, geographic location, and other factors.

Responsibilities

• Lead the end-to-end architectural design of complex Service Now solutions across ITSM, ITOM‑CMDB, Service Mapping, CSDM, and ITAM modules.

• Collaborate with business stakeholders to define architectural roadmaps and ensure solutions align with strategic goals and platform best practices.

• Oversee configuration, customization, and solution development, ensuring scalability, performance, and adherence to governance standards.

• Architect and guide integrations between Service Now and third‑party systems using REST/SOAP APIs, MID Server, and enterprise tools.

Required Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.

• 10+ years of experience in designing and implementing Service Now solutions, including 3+ years in an architect or lead role.

• Deep expertise in Service Now ITSM, ITOM (CMDB, Service Mapping, CSDM), or ITAM (HAM/SAM), with a proven ability to design scalable, enterprise-level architectures.

• Strong experience architecting integrations, overseeing configuration/customization, and providing technical leadership across large‑scale Service Now implementations.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact

Pay Details: $75.00 to $79.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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Requirements

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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