Head of Cyber Risk and Compliance; Enterprise Technology Manager

Overview

The City of San José innovates to provide exceptional civic services using advanced technologies to help our community thrive.

As one of the largest cities in the nation, the City manages a large set of services and assets and operates on a budget of $5.6 billion, with approximately 7,000 employees, serving about 1 million residents and 60,000 businesses employing 415,000 workers in the heart of Silicon Valley.

The Information Technology Department’s (ITD) mission is to enrich the quality of life in San José through innovation, collaboration, and engagement. ITD enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, responsible use of Artificial Intelligence (AI), productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose.

The IT department is a leader in innovation, embracing cutting-edge technologies and pioneering solutions to enhance efficiency and quality of life in San José. As part of this effort, the City leads a national initiative for AI through the GovAI Coalition, which was established to give local governments a voice in shaping the future of AI, ensuring it is developed responsibly and for the public good.

Promoting the City’s commitment to equity and inclusion, we believe that all members of the community, regardless of background, have access to the tools and resources needed to thrive in the digital age. San José is in the heart of Silicon Valley, which boasts a rich history in technology, education, and agriculture. Over half of San José residents speak a language other than English at home, highlighting the importance of language accessibility in all City services.

By fostering inclusivity, promoting digital literacy, and building accessible platforms, we are advancing technology while creating a more equitable future for everyone.

At the City of San José, we promote work-life alignment and a focus on growth to bring out the best in our people. Come join us in making San José the most vibrant, equitable, sustainable, and innovative city in the nation! Visit the Information Technology Department’s website to learn about our culture, vision, leadership, and innovative initiatives.

NOTE – The first review of applications will be on Thursday, October 23, 2025. Please submit your application by 12:00 p.m. (PST) on Thursday, October 23, 2025, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews the week of November 17, 2025.

The City of San José’s Information Technology Department (ITD) is seeking an experienced and forward-thinking leader to serve as the Head of Cyber Risk and Compliance (Enterprise Technology Manager) with a focus on Governance, Risk, and Compliance (GRC), Identity and Access Management (IAM), and Risk Management. Reporting to the City Information Security Officer (CISO), this role provides senior-level leadership for cybersecurity governance, regulatory compliance, access control, and enterprise risk initiatives that safeguard City services, data, and critical infrastructure.

The Head of Cyber Risk and Compliance will play a critical leadership role in strengthening the City’s security governance structure, managing enterprise risks, and ensuring effective identity and access controls across the organization. This position requires a leader who can balance regulatory compliance, security best practices, and operational needs, while fostering a culture of accountability and resilience.

Key responsibilities include, but are not limited to:

• Representing the cybersecurity program in executive meetings, steering committees, and inter-agency collaborations.
• Collaborate with external partners, including the Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA), the Department of Justice’s Federal Bureau of Investigation (FBI), and State agencies, on compliance, risk,…