Sr Manager, Legal Operations

Job Overview

Pay Pal has been revolutionizing commerce globally for more than 25 years, creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure.

Title:

Legal Operations – Technology Manager L26 (Contracts)
We are seeking a highly skilled Legal Operations Technology Manager to drive automation and AI strategic integration and deployment of technology solutions focused on Contract Lifecycle Management (CLM). The ideal candidate will have expertise in legal operations, automation technologies and AI-driven solutions, enabling the legal teams to streamline contract workflows, improve operational efficiencies, and drive overall business value.

• Manage department operations, including HR processes and employee development programs
• Support the roll‑out of company programs and leadership messaging within the function
• Advise on legal team's budget planning and oversee budget management
• Coordinate legal department communications and lead employee engagement initiatives
• Provide support for special projects aimed at improving legal processes
• Collaborate with stakeholders to design scalable solutions for legal operations
• Use data and tools to recommend new approaches to legal processes and initiatives
• Create compelling presentations, visualizations, and summaries of data
• Cultivate strong partnerships with the legal team, other departments, and HR
• Stay informed about legal trends through internal and external benchmarking

• Lead the design and implementation of automated and AI-powered solution, Sirion, to optimize the end-to-end contract lifecycle management from draft to execution to fast‑track deal closure.
• Spearhead the use of AI and automation technologies to improve contract drafting, review, negotiations, approvals, signatures and archival processes.
• Enable automated playbooks, AI‑powered contract review, negotiation to enable rapid decision making and contract closure.
• Serve as a key business partner working closely with legal teams such as commercial legal, International Legal, Employment Legal etc., and other cross‑functional teams such as Sales, pricing, revenue, procurement, etc., to align priorities and remove bottlenecks in the deal processes.
• Deploy AI tools for clause analysis, deviation detection, and risk prediction to enhance negotiation outcomes.
• Analyze current contract workflows and identify opportunities to streamline processes and reduce manual efforts.
• Develop, maintain and improve contract templates, workflows, and automation protocols to ensure consistency, compliance, and speed.
• Work closely with legal contract operations peers to optimize the use of Contract Lifecycle Management (CLM) systems and other related technologies.
• Collaborate with senior leadership and other departments to align contract automation initiatives with broader organization goals.
• Act as a liaison between legal department and IT to ensure successful implementation and integration of contract automation tools.
• Develop training materials and conduct training sessions for legal teams on new contract automation tools and AI systems.
• Drive adoption of AI and automation solutions by ensuring that end‑users understand their value and capabilities.
• Stay up‑to‑date on the latest trends in legal technology, AI and automation to continually refine and improve contract management processes.
• Measure the effectiveness of implemented solutions and refine approaches based on feedback and performance data.

• 8+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
• 5+ years of experience in legal operations, legal technology, and contract management with focus on automation and AI driven solutions.
• Proven experience in implementing contract management systems, AI and automation tools in the legal domain for contract review, document automation, negotiation, etc.
• Bachelor’s degree (B.A. or B.S.) with a focus in Business preferred.
• Strong analytical, problem solving, project management and communication skills.
• Ability to work with cross‑functional teams, leading large‑scale…