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Support Lead - Elevate E-commerce
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-01-14
Listing for:
TikTok
Full Time
position Listed on 2026-01-14
Job specializations:
-
IT/Tech
Technical Support -
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
A leading social media platform in San Jose is looking for an experienced Payment Customer Support Specialist. This role involves managing support operations, handling complex payment escalations, and ensuring prompt resolution of payment-related issues. The ideal candidate will have substantial experience in customer support, particularly with payments. Strong analytical and communication skills are essential for success in this role, which plays a critical part in maintaining users' payment satisfaction.
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