Hayes Mansion San Jose Curio Collection - Banquets Server

Hayes Mansion San Jose Curio Collection - Banquets Server Address 200 Edenvale Ave, San Jose, CA, 95136 Compensation $17.95/hour

Job Description

The Banquet Server is the heartbeat of our hospitality team, blending dedication and attention to detail to deliver unforgettable experiences. With top-notch customer service and communication skills, you orchestrate every banquet event with precision and flair, setting the stage for memorable moments that exceed our guests' expectations.

• Customer Service Excellence: Approach all guest interactions with a friendly and service-oriented demeanor, ensuring a positive experience.
• Communication: Effectively communicate with guests and team members to coordinate service and address any needs or concerns.
• Attention to Detail: Set up and serve banquet functions according to hotel standards, ensuring all details are attended to.
• Time Management: Manage time efficiently to ensure prompt and efficient service during events, from setup to breakdown.
• Problem-Solving: Address guest complaints and issues calmly, referring them to management when necessary.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Previous experience in a banquet or hospitality setting is preferred.
• Certification in Alcohol Awareness and Food Handling as required by state regulations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Hayes Mansion invites guests to experience Northern California's comfortable elegance amid lush landscapes and dramatic views of the surrounding mountains. Proud to announce $20 million dollar in revitalizing and repositioning the property as a Silicon Valley destination. From Bay Area vacations to conferences, Hayes Mansion offers exceptional accommodations for every getaway. The culture of San Francisco, the vineyards of Napa Valley, the beaches of Santa Cruz, and nearby golf courses all lie within reach of the estate's prime location just 15 miles from San Jose International Airport.