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Customer Service Rep

Connectivity Concierge — Luxury Guest Experience

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: Kerzner International
Full Time position
Listed on 2026-02-01
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A luxury hospitality brand is seeking a Guest Experience Agent in San Jose, California. The role involves being the main point of contact for guests, handling inquiries and requests with a focus on personalized experiences. Ideal candidates will have strong English communication skills, knowledge of luxury hospitality operations, and proficiency with management systems such as ALICE and OPERA. This position is essential in creating lasting memories and exceeding guest expectations.
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