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Bell​/Valet Attendant

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: Hotel Valencia Santana Row
Full Time position
Listed on 2025-12-01
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk
Job Description & How to Apply Below
Position: Bell / Valet Attendant

Job summary

Responsible for all guest service needs while on property in accordance with hotel. This position is a combination of both Valet and Bellman. You will be working in the front of the house and have a high level of guest contact. Customer Service experience is a plus. You must also have excellent communication skills.

Shift requirements

Currently searching for shifts from 6AM-2:30PM and overnight 11PM-7:30AM some days, with weekends and holidays.

Responsibilities
  • Welcome guests to the hotel and expedite the handling of luggage.
  • Pick up and deliver dry-cleaning for the guests
  • Provide information on local attractions, room features, hotel facilities
  • Deliver messages and/or packages to meetings and guest rooms
  • Attend required meetings
  • Keep work areas clean and organized
  • Be extremely courteous to all customers and fellow employees.
  • Report unsafe conditions to your supervisor immediately
  • Maintain hotel equipment in proper working conditions.
  • Must have clean driving record to be able to assist valet staff.
  • Any other duties assigned by your immediate supervisor.
Working Environment
  • Exterior of hotel and occasional interior with exposure to weather conditions.
Physical Requirements
  • Standing/Walking:
    Constantly. For varying lengths of time, with little or no sitting.
  • Stooping (Bend at waist):
    Load/unload guest luggage and bell carts.
  • Pushing/Pulling:
    Bell carts weighing up to 100 pounds.
  • Lifting/Carrying:
    Guest luggage weighing up to 50 pounds.
Qualifications
  • Hotel Operations or Customer Service experience preferred.
  • Communicates effectively with others.
  • Works productively with a team
  • Effective multitasking skills
  • Composure and patience under pressure
  • Skilled in working with multiple computer programs.
  • Valid driver’s license and a clean driving record.
Benefits
  • Medical, Dental, Life insurance
  • Paid Time Off
  • Paid Community Service Days
  • Learn more
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