Clinical Program Manager

Mission and Priorities

At Children’s Health Council, we believe in the promise and potential of every child, teen and young adult. Our mission is to transform young lives by providing culturally responsive best-in-class learning and mental health services to families from diverse backgrounds regardless of language, location, or ability to pay. We specialize in ADHD, Learning Differences, Anxiety & Depression and Autism. Our strategic priorities include: being people first and empowering our workforce, creating systems built on equity, access, and inclusion, elevating technology and strengthening our community partnerships.

• Do you like to work in an environment where we live our mission?
• Do you value celebrating our differences and learning from them?
• Are you passionate about the work you do?
• Do you value collaboration?
• Are you looking to be empowered as a professional to help us grow as an organizational community?
• Are you a skilled cross-cultural communicator, helping cultivate a place of acceptance?
• Do you value cross-cultural competence and communication with individuals, teams, and systems within our organization?

If you can answer “yes” to these questions, this job could be for you!

The Clinical Program Manager is responsible for working within an inter-disciplinary environment with a variety of professionals to help children and their families reach the common goals of building social skills, learning to manage emotions and developing behavioral strategies so the child can be successful. With the Medi-Cal Clinic Director, the Clinical Program Manager ensures the program adheres to all local, state, and federal regulations, operative procedures and licensing requirements, manages clinicians in the Medi-Cal clinic, and provides clinical supervision as needed to staff and clinicians.

The clinician in this position will also be expected to conduct billable clinical work (e.g., evaluations; case management; individual treatment) and to foster relations with community mental health agencies and schools. This position currently reports to the Medi-Cal Clinic Director.

• Serve as a lead clinician, with all the essential duties and responsibilities of a clinician.
• Serves as lead supervisor with broad responsibilities including:
  • Day to day operations of clinical activities.
  • Act as point person / lead when issues arise.
  • Create better defined policies & procedures.
  • Provide consultation & active lead in hiring for MP personnel.
  • Work with Health Information Management (HIM) / compliance re: protecting PHI.
• Oversees any special duties performed by a clinician including, but not limited to, referrals to CPS, recommendations for psychiatric hospitalization, or DFCS (Department of Family & Children Services) involvement.
• Serves with Medi-Cal Clinic Director as mediator when families and/or clients are in conflict with CHC staff. Jointly responsible for resolving and/or developing a course of action for all parties.
• In partnership with the Medi-Cal Clinic Director and Training Director, recruits and hires clinicians within the Medi-Cal Clinic.
• Along with the Medi-Cal Clinic and Training Directors, oversees crisis management and critically reviews incident reports.
• Performs billable direct clinical service hours as determined by the Medi-Cal Clinic Director.
• Performs other clinically related duties as requested by Medi-Cal Clinic Director.
• Available in-person/on campus for majority of workweek as determined by discussion with the Medi-Cal Clinic Director.

• Fluent in English and Spanish(verbal and written communication) required
• Knowledge and understanding of CHC’s four areas of expertise: ADHD, LD, Anxiety & Depression and Autism Spectrum Disorders.
• Knowledge and skills in child, adolescent and family assessment & therapies, case formulations and treatment planning.
• Excellent time management and material organizational skills.
• Experience managing providers.
• Experience managing clinicians is preferred.
• Experience with Medi-Cal documentation.
• Ability to work in a team-oriented environment.
• Excellent interpersonal and written communication skills…