PEER Navigator - MCR

Work Schedule:

Friday 5:00 pm‑9:00 pm, Saturday & Sunday 11:00 am‑7:30 pm. Candidates who can balance their own recovery journey with those of the individuals we serve are preferred. Experience as a mental‑health consumer or family member is required for the position.

Pay rates for Union positions are set in the Collective Bargaining Agreement with SEIU Local 521. Each position has a total of six steps, Step 1 (entry level) through Step 6 (15 years of employment with the organization). Union staff are promoted from Step 1 to Step 2 upon their one‑year anniversary.
The current Step 1 rate for this position is $29.14/hr, and the current Step 6 rate for this position is $32.17/hr.

• 6.25% additional pay for overnight (NOC) shift from 11 pm to 7 am
• 4.75% additional pay for evening shift from 5:30 pm to 10:59 pm
• 4.75% additional pay for weekend shifts from 12:01 am on Saturday through 11:59 pm on Sunday

The Peer Navigator provides support, wellness and recovery services to clients and their support networks in the community. The Peer Navigator is an entry‑level, unlicensed paraprofessional who has experience navigating the mental health system. The role includes close supervision and the development of best‑practice wellness and recovery skills through on‑the‑job training and instruction.

• Assist clients in navigation of the mental health system, referral to various county agencies, community mental health organizations, accessing benefits, personal medical services, social and recreational opportunities, special events, conferences, workshops and training.
• Establish links and working relationships with appropriate service providers, community agencies, and educational institutions.
• Encourage families to make use of all identified resources.
• Assist in a variety of support activities including client support groups and client recovery.
• Provide client assistance and mentoring on a one‑to‑one basis.
• Establish a comfortable working relationship with all participants (clients) and their families at the time of client enrollment.
• Act as a liaison/advocate to ensure that the collaborative networks in the community provide services in a respectful, user‑friendly and welcoming manner.
• Communicate, represent and promote the client perspective within the mental health system.
• Assist the multidisciplinary team in identifying the strengths and needs of the community networks.
• Advocate for clients in a strength‑based wellness and recovery plan.
• Develop effective working relationships with agencies and organizations to advocate for consumer and family/caregiver empowerment including self‑help and wellness/recovery movements.
• Advocate that clients’ needs are met by appropriate caregivers.
• Attend case conferences.
• Promote wellness, recovery and support networks.
• Provide outreach to clients in the community.
• Confer with program staff and professional staff to assist in evaluating client needs or problems.
• Work a flexible schedule as required by responsibilities of the position.
• Attend and participate in staff, program, agency and community meetings, as required, requested or assigned.
• Provide backup support for crises.
• Complete documentation and maintain clients’ files in accordance with program policies and funding source requirements.
• Provide transportation in personal or agency vehicles including, but not limited to, the transportation of clients and/or program supplies for agency business.
• Perform related work as assigned.

• High School diploma, GED, or equivalent education. (E) Personal experience in a mental health setting preferred. (D) Human services experience such as facilitating groups, developing consumer‑run, self‑help activities, providing peer support. (D)
• Personal experience receiving mental health services and willingness to share that perspective with others within the context of providing peer support. (E)
• Proven problem‑solving skills and abilities. (E)
• Ability to manage multiple tasks and demands. (E)
• Ability to engage and communicate effectively. (E)
• Demonstrated ability to
  • Work…