Patient Access & Care Associate II

A healthcare organization is seeking a Health Care Associate II (HCA II) in San Jose, California. This role focuses on providing customer care to patients and requires clear communication with care teams through various tools like phone and Microsoft Teams. Candidates should have at least one year of customer service experience and proficiency in Microsoft Office. Responsibilities include managing appointments, verifying insurance, and ensuring timely responses to EHR messages.

This position may require flexible hours and traveling to different sites to fulfill duties.
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