Credentialing Coordinator - Mental Health

“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare

The Credentialing Coordinator supports programs in the region by coordinating the data entry of credentialing information into county systems, providing follow‑up with programs and staff on completing documentation and renewals, and provides reporting to support compliance.

Full Time | Days:
Monday-Friday | Time: 8:30 AM - 5:00 PM

Expected starting wage range is $30.22 - $37.35. We pay differentials!! Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

• HS or GED and two (2) years’ experience administrative experience in a healthcare setting.
• Demonstrated intermediate level Proficiency in Office tools, including Excel, Outlook and Word
• Demonstrated experience coordinating projects, tracking multiple data files and providing reports
• Experience in detail review of documents and highly organized follow‑up
• Excellent customer service skills with internal and external customers
• Must be at least 18 years of age
• Must be CPR, First Aid, and CPI certified (hands‑on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment

• Paid Time Off:
  Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro‑rated accrual for part‑time schedules and annual carryover up to set caps.
• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
• Free CEUs
• Coaching and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
• For more information visit:

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Santa Clara Assisted Outpatient Treatment (AOT) program serves adults age 18+ diagnosed with a severe mental illness. AOT serves individuals who are high utilizers of mental health services and are considered to be high risk for psychiatric hospitalization, and/or have been incarcerated.

May vary by location and position type.

• Entry level

• Full-time

• Health Care Provider

• Mental Health Care

Full Job Description will be provided if selected for an interview.

Apply BELOW