Substance Use Treatment Coordinator; On Call - Behavioral Health

Telecare’s mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

The Muriel Wright Recovery Center SUTS helps people with active substance use issues to transition out of jail more effectively and begin the recovery process in a supportive environment. All services are mental health‑informed, using approaches such as Motivational Interviewing and Stages of Change to help engage people in treatment. SUTS services are heavily group‑based to build community and support, and are based on the Integrated Dual Disorder Treatment (IDDT) curriculum, a SAMSHA Evidence‑Based Practice.

Additional services include Medication Assisted Treatment (MAT), relapse prevention, physical health screenings, etc. The Muriel Wright Recovery Center SUTS program is an ASAM Level 3.1 service and is operated under contract with Santa Clara County Behavioral Health Services Department.

• AM Shift: 7 am to 3:30 pm
• PM Shift: 3:00 pm to 11:30 pm
• NOC Shift: 11:00 pm to 7:30 am

Expected starting wage range is $21.38–$25.76 Hourly. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift).

The SUTS Coordinator provides daily care and support to members served and promotes a positive treatment experience. The coordinator serves as a liaison between member served, their families, medical and mental health practitioners, and criminal justice agencies.

• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders.
• Ensures safety of members served through monitoring and observation of irregularities and ongoing member served needs and by completing related documentation (e.g., communication logs).
• Documents members served movement in and out of the facility by verifying approved passes and providing transportation resources to and from appointments.
• Assists in the welcoming, admissions, and discharge processes including completing intake documentation and discharge paperwork.
• Assists with outings for members served by driving Program van and/or own vehicle.
• Conducts regular rounds of the facility, ensuring member served safety and program participation.
• Assists with medication monitoring as assigned.
• Ensures members served are engaged in the program schedule and structure.
• Assists members served with their needs and refers them to their counselor for clinical support.
• Assists members served with scheduling and transportation to appointments both on and off site with doctors, family and social service agencies.
• Monitors and assists members served at mealtime.
• Attends and participates in community meetings and groups.
• Collects urine samples from members served, as assigned.
• Helps create a recovery environment through interactions with staff and members served.
• Demonstrates knowledge of CPI principles and techniques.
• May conduct individual, group, and family sessions per contractual obligations.
• Adheres to 42 CFR policies and all other Telecare policies and procedures.
• Must address members served in the event of assaultive behavior and pass assault crisis/crisis prevention training.

Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.

Position requires transporting members in program van (acceptable driving record).

• High school diploma or G.E.D.
• Registered Alcohol and Drug Technician (RADT) as approved by DHCS and the National Commission for Certifying Agencies (NCCA).
• Demons…