Check-In Representative - PAS

Copy of Check-In Representative - PAS I

Join the team at Pinehurst Surgical Clinic as a Patient Access Representative I. In this full‑time role, you will serve as the first point of contact for patients and help them navigate the clinic’s services.

• Greet patients and caregivers on arrival, confirming appointments.
• Collect accurate patient demographics and insurance information.
• Relay patient data to relevant staff members.
• Accept copays and balances as instructed.
• Assist patients with questions, concerns, and issues.
• Distribute appropriate paperwork, including face sheets, MIPS, and PHI documents.
• Complete any additional duties assigned by managers or leads.

• Balance daily transactions and reconcile receipts.
• Write deposits for monies collected.
• Print daily transaction reports.

• High school diploma or equivalent (preferred).
• Experience in a clerical role preferred.
• Knowledge of medical terminology and insurance plans is beneficial.
• Proficiency in Microsoft Office and data entry systems.
• Understanding of billing and payment procedures, insurance regulations.
• Familiarity with ICD‑10, HCPCS, and CPT coding.
• Strong multitasking, attention to detail, and communication skills.

• Compassionate and patient.
• Professional demeanor.
• Excellent communication and interpersonal skills.
• Strong administrative and organizational skills.
• Listens well and devotes full attention to patients and medical professionals.
• Maintains confidentiality.

Entry level

Full‑time

Other

Salary: $ – $ (San Jose, CA)