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Guest Experience Host

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: Merlin Entertainments
Full Time position
Listed on 2026-02-01
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 17.5 USD Hourly USD 17.50 HOUR
Job Description & How to Apply Below

Merlin Entertainments provided pay range

This range is provided by Merlin Entertainments. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.50/hr - $17.50/hr

🎭 Guest Experience Host

Madame Tussauds Hollywood

Lights. Camera. Smiles! 🌟

Do you have the star power to create unforgettable moments? Are you energized by making people laugh, feel welcome, and leave with amazing memories? If you love fun, people, and a little Hollywood magic, this role is your moment to shine!

At Madame Tussauds Hollywood
, we’re looking for enthusiastic, outgoing, and guest‑obsessed individuals to join our Guest Experience Team
. As part of Merlin Entertainments
, you’ll help bring world‑famous experiences to life—creating smiles and memories for guests from around the globe, every single day.

🎉 Your

Key Responsibilities
  • Deliver exceptional guest service with energy, confidence, and a positive attitude—living the Merlin Values every day.
  • Proactively engage with guests and create memorable interactions filled with fun and excitement.
  • Manage queues and guest flow safely while keeping spirits high.
  • Keep public areas clean, organized, and guest‑ready throughout the day.
  • Follow opening and closing procedures to keep the attraction running smoothly.
  • Maintain a strong commitment to health, safety, and security standards.
Qualifications & Experience
  • 6 months – 1 year experience working in attractions, entertainment, or customer service‑based positions preferred.
  • Fun, dynamic, and friendly personality.
  • Excellent communication, listening, and motivational skills.
  • Able to work in areas with loud noise and confined spaces.
  • Self‑motivated, able to work independently or as part of a team.
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.
Benefits
  • Flexible hours.
  • 30% discount in the retail store.
  • Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
  • Competitive 401K.
  • Discounts through the Merlin Marketplace Website – on almost anything you buy online.
  • FUN working environment and much more!
About Us

Merlin Entertainments is a global leader in location‑based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

Pay Range

USD $17.50/hr.

Seniority Level
  • Entry level
Employment type
  • Part‑time
Job Function
  • Design, Art/Creative, and Information Technology
Industries
  • Entertainment Providers
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