Field Service Engineer II - Semiconductor

Field Service Engineer II - Semiconductor

Location: US-CA-San Jose

Job : 33153
Type: Full-Time
# of Openings: 1
Category: Field Service

Are you seeking an opportunity to work with today's most advanced thin film processing tools? Anelva tools have been delivering cutting edge performance in thin films deposition (PVD) and enabling our customers to manufacture the most advanced hard disks and volatile memories/nonvolatile memories. We have an exciting opportunity in San Jose, CA to directly interface with customers to support their Anelva equipment in the field, which includes troubleshooting and installations.

This position performs technical support of the high vacuum equipment for PVD and related robotics. The individual must understand vacuum technology, general practices, and procedures within the semiconductor field and be able to apply such skills fluently to perform field service duties at customer’s clean room. In addition, provide on-call technical support, which may require off shift work. This position requires full-time presence at your assigned office(s)/worksite(s).

• Monitor, inspect, set up, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time.
• Troubleshoot hardware and software related issues and implement solutions.
• Collect data for software related issues and discuss with headquarters in Japan.
• Accurately document all maintenance activity and provide field service reports.
• Install equipment control software and maintain record of software revision history.
• Participate in the installation of equipment at customers' sites.
• Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work.
• Provide training and assistance to other technicians.
• Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees, and escalated serious or complicated repair problems to senior level team members.

• HS Diploma, GED, or equivalent experience required. AA or BS degree in a related field is preferred.
• 1-2 years of related experience in a semiconductor equipment company or a technical position in the engineering field.
• Experience with PVD or semiconductor vacuum equipment; multi-chamber cluster systems and robotics experience is highly preferred.
• Ability to understand electrical and mechanical drawings for troubleshooting.
• Experience with PLC and other software applications is a plus.
• Must work independently following 3-6 months of on-the-job training.
• Analytical skills for problem analysis and resolution; decide on problem solving roadmap and follow methodical means to resolution.
• Recommend spare and consumable parts for PMs and repairs.
• Domestic travel up to 25% and international travel for training; drive with valid driver’s license.
• Work flexible shifts; lift approx. 50 lbs.

Substantial amount of standing, walking, typing, grasping, talking and hearing. Substantial amount of driving required, sometime for multiple hours at a time.oping, reaching, pushing, pulling and climbing stairs or ladder. The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines. (wearing full clean room suit, facemask, gloves, safety glasses).

The work environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways. The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.

We are providing the anticipated rate for this role: $29.20 - 43.73 hourly.

About our Company – Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent…