Critical Facilities Engineer

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

The Critical Facilities Engineer operates, manages, maintains, and repairs HVAC systems, critical and non‑critical power systems, plumbing, fire control and suppression, roofing system, exterior grounds and performs all related vendor support. This role assists with repairs, installations, inspections, and monitoring of building systems—including plumbing, fire suppression, safety systems, and the Building Monitoring System (BMS)—while following established operating procedures. Working with limited daily supervision and guidance on new tasks, the technician partners with senior team members and service providers to support vendor work, maintain accurate site documentation, respond to on‑site incidents, complete work orders, and assist with infrastructure projects.

Through collaboration, problem‑solving, and attention to detail, this role helps maintain a safe, efficient, and well‑functioning facility environment.

• Performs specialized preventative and corrective maintenance on‑site to critical facility components and/or systems
• Performs moderately difficult repairs, maintenance, installations and on‑site inspections to critical facility systems
• Monitors the Building Monitoring System (BMS) and resolves alarms for specialized issues requiring considerable judgment and implications to resolve; follows guidelines on standard procedures and makes recommendations for solutioning
• Operates and maintains plumbing, fire suppression, and life‑safety systems
• Implements energy efficiency measures
• Assists team members on coordinating critical infrastructures
• Works on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions

• Coordinates and directs vendors on skilled tasks to ensure that maintenance activities are carried out per standards and requirements
• Assists with the creation and submission of scripts for maintenance
• Tracks and implements the work approval process for service providers for critical maintenance (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out)
• In cooperation with the vendors, changes/updates technical files for plants and equipment ensuring files and builds are up‑to‑date

• Performs specialized site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts
• Identifies Single Points of Failure (SPOFs) and makes recommendations for solutions
• Responds to all on‑site incidents, including failures, significant problems and delays
• Performs Root Cause Analysis (RCA) and make recommendations for solutions.
• Supports the on‑site staff during incidents
• Demonstrates and supports processes and procedures are followed and adhered to

• Completes skilled work requests and circuit installations
• Performs advanced troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime
• Makes moderate changes to mechanical, electrical and specialized systems, as directed
• Carries out more complex infrastructure projects
• Supports life cycle maintenance/end of life. infrastructure projects and critical replacements
• May recommend infrastructure projects

• Collaborates with others to resolve difficult facility incidents
• Effectively collaborates within the department; may mentor team members on skilled maintenance activities
• Informs stakeholders of inventory needs to maintain optimal stock levels of critical parts and equipment, may support in coordinating processes for maintaining inventory
• Acts as a mentor to others in resolving incidents

Work Shift: 6:00PM – 6:00AM

• High school diploma or equivalent required; technical training, certification, or coursework is a plus
• 3+ years of experience in HVAC, electrical,…