Application Engineer - Robotics

Overview

Company Description Hengli America Corporation () is a subsidiary of Jiangsu Hengli Hydraulic Co. Ltd., a world class manufacturer of hydraulic components and hydraulic system integrator located in Changzhou China approximately 3 hours from Shanghai. After more than 30 years of focus and innovation, Hengli Hydraulic has developed from hydraulic cylinder manufacturing to a large-scale comprehensive enterprise integrating hydraulic components, precision castings, hydraulic systems and other industries.

There are 7 hydraulic research and development centers and 11 manufacturing bases in China, Germany, the United States, Japan and Mexico respectively. The technical level and production scale has been ranked among the forefront of the world s hydraulic field, providing services for more than 2000 customers around the world, the main market covers more than 20 countries and regions, products throughout the construction machinery, agricultural machinery, industrial engineering, Marine engineering, energy technology, tunnel engineering and many other industries.

Summary Of Position The Application Engineer I is an engineering role in the Sales department of Hengli America. The Application Engineering team bridges technical products and sales by understanding customer needs, translating them into tailored solutions, and providing pre- and post-sales technical support, often involving presentations, demos, documentation, and collaborating with engineering teams to ensure products meet market demands and client specifications.

They function as technical experts, training sales staff, troubleshooting issues, and influencing product development based on customer feedback to drive sales growth.

• Technical Consultation:
  Advise clients and sales teams on product features, applications, and suitability for specific needs.
• Presentations & Demos:
  Deliver compelling technical presentations and product demonstrations to prospective customers.
• Solution Development:
  Work with engineering to design and customize products or services to meet customer requirements.
• Sales Support:
  Assist sales teams in preparing technical proposals, documentation, and securing orders.
• Customer Support:
  Provide postsales technical assistance, troubleshooting, and installation support.
• Liaison:
  Function as a bridge between sales, engineering, and customers to ensure alignment.
• Market Insight:
  Monitor industry trends, competitive analysis, and gather customer feedback to inform product development.
• Travel:
  Travels to customers as needed, attends trade shows, travel to manufacturing facilities in China and Mexico.

• Bachelor’s degree in mechanical or electrical engineering
• 12 years of professional or internship experience required in similar role
• Willing to travel between US, Mexico, and China
• Experience with robotics
• Strong written and verbal communication skills
• Strong problem-solving skills
• Ability to speak Chinese (Mandarin) required
• Local to San Francisco bay area, or willing to relocate

• Competitive salary with annual increases
• Participate in bonus program
• Insurance options include Medical, Dental, Vision, Life, Disability plans with 100% employer paid options
• Employer paid life insurance
• HSA option
• Paid vacation, sick days, and holidays
• 401(k) match 100% match up to 4% annual salary
• Company credit for work expenses
• Monthly stipends