AV Field Engineer​/Service Technician -Crestron

AV Field Engineer / Service Technician – Crestron

Job Title: AV Field Engineer / Service Technician – Crestron
Location: Silicon Valley Market (San Jose, CA);
Permanent position
Employment Type: Full-Time (TEKsystems Employee)

About The Role: TEKsystems is seeking an experienced AV Field Engineer / Service Technician to support a leading AV integration company with a national footprint. This position is ideal for a technically skilled AV professional who is comfortable with networking and eager to advance into programming and complex system configuration. You will provide on-site service and support for enterprise‑grade audiovisual systems at corporate client locations, ensuring optimal performance in executive boardrooms, conference centers, and other high‑end environments.

As a TEKsystems employee, you’ll receive competitive pay, comprehensive benefits, and opportunities for career development while working on cutting‑edge AV technologies.

• Diagnose, troubleshoot, and repair AV systems and components at client sites.
• Service and maintain:
  • Custom control systems (Crestron DM/NVX, AMX)
  • Audio DSP platforms (Biamp, QSC, Dante Audio)
  • Complex AV systems in executive boardrooms and conference centers
  • Video teleconferencing systems
  • AV‑over‑IP networks (LAN/WAN/internet for AV data)
  • Projection displays, video walls, and digital signage
  • Audio systems including amplifiers, speakers, and microphones
• Conduct preventive maintenance testing and site surveys for service agreements.
• Prepare clear service reports and system site surveys.
• Manage multiple service projects and mentor junior/intermediate technicians.

• Ability to download, modify, and upload programming using:
  • Crestron Toolbox for control systems
  • Biamp and QSC platforms for audio DSPs
• Solid understanding of signal flow, AV networking fundamentals, and system integration.
• Skilled in troubleshooting AV systems on both software and networking sides (IP addressing, VLANs, Dante audio networking, control system connectivity).

• Clear communication with non‑technical stakeholders and executives.
• Ability to manage client expectations and maintain professionalism under pressure.
• Strong problem‑solving mindset and adaptability in dynamic environments.
• Customer service orientation—building trust and confidence with end users.

• Daily travel within the Silicon Valley area to support client sites.
• Candidates should expect to return home each night.
• A personal vehicle is required; travel‑related expenses will be covered.

• Two‑year diploma from a technical college or equivalent experience.
• CTS certification highly preferred, but equivalent experience accepted.
• Minimum 3 years of field service experience in AV systems.
• Ideal candidate: network‑savvy AV engineer eager to grow into programming and advanced system configuration.

• Full‑time employment with competitive pay ($50–$60/hr).
• Comprehensive benefits package including health, dental, vision, and 401(k).
• Opportunities for career growth and certification support.
• Collaborative team culture with a focus on technical excellence.

Final date to receive applications:
This position is anticipated to close on Jan 22, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.