Project Manager - Physical Access Systems; Program Support Specialist - San Jose, CA

Project Manager - Physical Access Systems (Program Support Specialist
2) - San Jose, CA

Apply for the Project Manager - Physical Access Systems (Program Support Specialist
2) role at M.C. Dean, Inc.

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber‑physical solutions for the nation’s most mission‑critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward‑thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

• Plan requirements with internal customers and usher projects through the entire project lifecycle, focusing on deployments and enhancements to the badging system infrastructure and services.
• Develop project artifacts such as Project Plans, Trackers, RACI matrices, Close Out Reports, and other project related documentation.
• Host kick‑off meetings with stakeholders, gather/scope project requirements, and report project status on a regular basis.
• Be responsible for problem solving, anticipating issues and risks, identifying communication gaps, and managing escalations.
• Work with third‑party vendors to procure hardware and consumables and track financials as it relates to these procurements.
• Track and manage logistics as it relates to credential management hardware and consumables globally.
• Support the team as they organize the cross‑functional team to hit roadmap goals, track progress, analyze risks, drive and document decisions, and communicate status.
• Drive strategic projects focused on streamlining and scaling work, particularly process improvement efforts related to badge provisioning, printing workflows, and physical access control policy enforcement.
• Types of projects will be:
  Internally developed tools, operationalizing new physical security system technologies, and process improvement efforts.

Key Requirements

• High School Diploma/GED with 8+ years of experience.
• Associate's Degree with 6+ years of experience.
• Bachelor's Degree with 2+ years of experience.
• Experience in professional writing, editing, and document production.
• Excellent organizational skills and ability to work well under pressure; managing numerous interruptions.
• Accuracy and attention to detail.
• Ability to work independently and resolve practical problems.
• Must be an effective communicator with excellent written and oral communication skills.
• Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.
• Must have strong multitasking skills.
• Must have strong computer skills in word processing, spreadsheets, databases, and interaction with customer portals and advanced knowledge of MS Office Suite.
• Experience authoring responses to statements of work, staffing plans, past performance sections, management plans, and executive summaries.
• 3+ years of managing technical/IT related projects and developing project management artifacts such as project plans, RACI matrices, risk matrix, lessons learned, and other similar documentation.
• 3+ years of demonstrable experience in building, developing, or automating technical processes and solutions to measurably improve an organization’s efficiency and effectiveness.
• 3+ years of experience managing products, road‑maps, and communicating product features/bug fixes to stakeholders.
• Experience with driving programs and initiatives within organizations.
• Ability to solve ambiguous problems.
• Excellent analytical, technical, problem‑solving, communication, and organizational skills—familiarity with…