Concierge

Concierge at Vi Living summary:

Concierge at a luxury residential community greets and directs residents and guests, answers questions, handles incoming calls, monitors emergency and community systems, and addresses basic resident needs. PM shift position requiring strong customer service, communication, organizational skills, and CPR/First Aid certification (or willingness to obtain). Compensation is hourly with benefits, training, and development in an upscale work environment in Palo Alto, CA.

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.

What We Offer:

• Competitive pay
• Exceptional benefits
• Generous Paid Time Off - start accruing on day one
• 401k with company match
• Paid maternity and paternity benefits
• Award-winning training and development
• Tuition Reimbursement
• Luxury work environment
• Meaningful and rewarding work

Vi at Palo Alto is located at 620 Sand Hill Road, Palo Alto CA 94304

Concierge

An opportunity exists on our highly accomplished resident services team to welcome and direct all residents and guests of the community. This selected candidate will answer resident questions; address simple resident needs, monitor the emergency response and other community systems, receive and direct all incoming calls.

THIS POSITION IS FOR THE PM SHIFT FROM 3PM-1130PM TUESDAY THROUGH SATURDAY

Realistic Job Preview - Concierge

• Qualified applicants will preferably possess prior experience in a customer service environment.
• Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.

Additional requirements include:

• Excellent oral communication skills including a clear speaking voice.
• Excellent organizational skills and ability to manage multiple tasks.
• Ability to deal with stress and act responsibly with good judgment in an emergency situation.
• Ability to use a resident and customer- focused approach to problem solving.

Keywords:

concierge, resident services, customer service, front desk, CPR First Aid, emergency monitoring, hospitality, communication skills, luxury community, shift work