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Customer Service Team Lead & Metrics Coach

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: CTwater
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading water services provider in San Jose is seeking a Customer Service Supervisor to ensure high-quality service delivery and lead a team of Customer Service Representatives. Key responsibilities include training staff, monitoring performance metrics, and developing strategies to improve service outcomes. The ideal candidate should have at least three years of management experience in customer service, strong analytical skills, and excellent communication abilities.

A competitive salary and benefits package are offered.
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