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Customer Relations Representative - State Farm Agent Team Member

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: Burchboehner
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 48000 - 65000 USD Yearly USD 48000.00 65000.00 YEAR
Job Description & How to Apply Below

Customer Relations Representative - State Farm Agent Team Member

Full Time in San Jose - CA - 95128

BENEFITS
  • 401(k) matching
  • Health insurance
  • Dental insurance
  • Paid time off
  • Opportunity for advancement
  • Daily schedule can be flexible to work around commitments away from work.
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Bonus-Weekly Activity Bonus
  • Growth potential/Opportunity for advancement
  • Valuable career-building experience
  • Hours per week 20- 40.
  • Full Time or opportunity to move to full-time employment.
  • On the job training provided in the insurance and financial service industry.
  • Great opportunity if you are looking for a career.
RESPONSIBILITIES
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service.
  • Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS
  • Dedicated to customer service.
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Strong communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem-solving
  • Associates or Undergraduate degree required if not currently Property & Casualty or Life & Health licensed
  • Property & Casualty, Life & Health license preferred but not required if applying with Associate or Undergraduate degree
ROLE DESCRIPTION

As a team member with Burch Boehner, I am looking for you to provide exceptional client experiences that reinforce existing relationships and foster new ones. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of customers.

My office is located in the heart of San Jose next to Valley Fair mall and Santana Row.

Compensation $48,000.00 - $65,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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