Client Service Representative

Client Service Representative

Our team at VCA Crocker Animal Hospital is seeking a Client Service Representative to join us.

We are a three-doctor practice with over 20 years of experience. While primarily a general practice seeing cats and dogs, due to our location, we also handle emergencies. We are located in the heart of San Jose, close to shopping, great restaurants, San Francisco, and Santa Cruz.

We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice by building and maintaining each customer's trust and confidence in our abilities.

The CSR is the central figure around which the hospital operates and is responsible for:

Pay rate is based on experience, ranging from $20 to $30 per hour.

If you are a current associate, please apply through our internal career site by logging into Workday and clicking on the Jobs Hub app or searching for Browse Jobs.

Benefits include competitive compensation and a comprehensive package with medical, dental, vision, paid vacation and sick days, 401(k), generous employee pet discounts, and more!

The information in this position description provides a general overview of the work to be performed. It is not exhaustive of all duties, responsibilities, and qualifications. Management reserves the right to revise the job description or assign additional tasks as needed due to circumstances such as emergencies, personnel changes, workload, or technological developments.

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For our complete EEO statement, visit our career page at