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Travel Journey Assistant
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-01-27
Listing for:
Destiny&Co Travel Agency
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
As a Travel Journey Assistant
, you will support travelers through the entire planning and preparation process. Your role is to assist with trip details, respond to questions, manage updates, and ensure every client feels guided and cared for from start to finish. You’ll help travelers feel secure in their decisions and excited about their upcoming adventures.
At Destiny Travels
, we take pride in delivering personalized support that brings every trip to life.
- Respond to inquiries via phone, email, and chat.
- Support itinerary changes, cancellations, and travel-related adjustments.
- Provide clear, accurate destination requirements and documentation information.
- Confirm all travel logistics and maintain follow-up communication.
- Address concerns with understanding, patience, and timely solutions.
- Remote role with flexible hours.
- Access to travel discounts, education, and career-development tools.
- Collaborative and uplifting team culture.
- Opportunities to deepen experience in travel coordination.
- Excellent communication and customer-focused mindset.
- Experience in service or hospitality is a plus.
- Organized, dependable, and detail-oriented.
- Tech-savvy and comfortable using digital tools.
- Passionate about travel and client care.
Not Applicable
Employment typePart-time
Job functionManagement and Manufacturing
IndustriesTravel Arrangements
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