Sr. Global Product Manager - iTero Clinical & Lab Solutions

Sr. Global Product Manager - iTero Clinical & Lab Solutions

Department: Marketing

Employment Type: Full Time

Location: US-California-San Jose

Compensation: $151,600 - $208,500 / year

Global
Product Manager reports into the Sr. Director of Ortho‑Resto and iTero Clinical & Lab Solutions. In this position you will be accountable for leading the product management of the clinical solutions that will help drive practice growth and efficiency for dental professional customers – including General Dentists (GPs), Orthodontists, and Dental Labs. Your focus will be on clinical and operational workflows and capabilities, uncovering our customer true needs, translating it to product requirements, and relentlessly driving delivery to support their success.

• Ensure customer focus by communicating and building rapport with partners and customers as required and ensuring the “voice of the customer” reflected in work processes.
• Develop a deep understanding of Align customers (Dentists, Orthodontists, Labs, DSOs, etc.) through primary and secondary research, market visits and close relationships. Incorporate this understanding into customer requirements that are consistent with the long‑term customer experience and portfolio vision. Communicate and leverage this knowledge with cross‑functional teams to assure understanding and buy‑in.
• Have strong execution skills and ability to “drive” throughout the product lifecycle, from concept to launch.
• Be a proactive problem solver who operates effectively and independently, even in areas of uncertainty and ambiguity.
• Perform and support limited market releases of new products and services.
• Create a competitive landscape to understand Align position within the market, identify gaps, and suggest actionable paths to address those gaps.
• Establish tradeoffs between internal development and business partnership activities with strategic partners—including contract negotiations and maintenance, product changes, forecasting and financials.
• Evangelize for the product by presenting to customer and user groups, represent the product at trade shows, sell the product roadmap internally, participate in winning large deals, provide sales training, and generate enthusiasm for the product.
• Be intellectually curious, technically savvy, and maintain a sense of humor and humility.

• 6+ years of successful product management experience in software product management and/or SaaS product management in a multinational company with a proven track record of excellent performance
• B.Sc. or B.A. degree;
  Master’s degree in product management/business an advantage.
• Deep Product Management expertise, including market trends/analysis, NPI process, product roadmap development, requirements, product life‑cycle management
• Knowledge in dental practice environment, clinical techniques, workflows and interactions in dental and orthodontic practices is a great advantage
• Leadership skills to lead teams and shape/lead growth vision and marketing strategy
• Innovation – develop new ideas through collaboration and execute on creative ideas
• Team oriented – ability to motivate and work well with diverse, cross‑functional teams
• Proven ability to work globally
• Proven ability to influence and negotiate internally and with customers.

If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically.

For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.

Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.

We are pleased to provide a general description of the benefits Align offers…