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Senior Contracts & Service Business Development Manager
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-01-28
Listing for:
Trina Solar Limited
Contract
position Listed on 2026-01-28
Job specializations:
-
Business
Business Development, Operations Manager
Job Description & How to Apply Below
Responsibilities
Role
Summary:
The Senior Contracts & Service Business Development Manager is responsible for driving the commercial success, legal robustness, and long‑term value of the supplier’s service and aftersales portfolio. This hybrid role combines contract leadership, service business development, and commercial governance across the entire lifecycle of Battery Energy Storage projects. The position is central to negotiating Long‑Term Service Agreements (LTSAs), managing service contracts, ensuring contractual compliance, resolving commercial issues, and supporting commissioning and warranty processes.
- Develop service product offerings such as LTSAs, maintenance packages, extended warranties, and spare‑part programs.
- Support sales during tenders and customer meetings with technical‑commercial input.
- Build pricing models and profitability analyses for service offerings.
- Lead and assist in negotiation and contract development for all LTSA and service proposals – both with customers and service partners.
- Review customer RFPs and specifications to identify risks and required deviations.
- Negotiate services scope, SLAs, performance guarantees, warranty terms, and liabilities.
- Align commitments with engineering and operational capabilities.
- Manage the full portfolio of active service contracts and LTSAs.
- Ensure compliance with obligations including maintenance scope, KPIs, reporting, and warranty terms.
- Lead commercial response to underperformance, penalties, disputes, and claims.
- Coordinate with Service and Analytics teams to verify performance guarantees such as Availability and CRT‑E.
- Lead resolution of issues related to LRs, performance shortfalls, warranty claims, and deviations.
- Develop mitigation strategies and provide commercial leadership during disputes.
- Coordinate root‑cause evidence and supporting documentation with engineering teams.
- Act as senior point of contact for customer commercial matters.
- Ensure commissioning deliverables meet contractual acceptance requirements.
- Support documentation and variation management during project delivery.
- Address delays, changes, and liability disputes arising during commissioning.
- Oversee warranty procedures and assess validity of customer claims.
- Maintain and evolve standard templates for LTSAs, service contracts, and commissioning agreements.
- Implement approval workflows and contract risk classification.
- Improve cross‑functional understanding of obligations and risks.
Required Qualifications &
Experience:
- 5+ years in contract management, commercial management, or legal background.
- Experience in renewable energy, energy storage, utilities, EPC, or industrial services sectors.
- Strong background in negotiating LTSAs and complex technical service agreements.
- Understanding of performance guarantees, warranty frameworks, and technical disputes.
Skills &
Competencies:
- Strong negotiation and contract drafting skills.
- Commercial acumen with understanding of service economics and risk.
- Ability to interpret technical information and apply it contractually.
- Excellent communication and presentation skills.
- Ability to manage complex parallel negotiations.
Preferred
Skills:
- Understanding of BESS systems, KPIs, warranty limitations, and lifecycle costs.
- Experience working with Data Analytics and Engineering for contract verification.
- Familiarity with predictive maintenance and digital service tools.
Position Requirements
10+ Years
work experience
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