Solutions Marketing & Customer Engineering Director

Responsibilities

• Collaborate with BU leadership and internal stakeholders to understand our current products and offerings; framing market potential in analytic terms and translating business requirements into presentations to executive management
• Partner with the Marketing and Strategy teams to analyze competitive landscape, market share and help coordinate sales efforts
• Provide cross‑functional technical and business leadership that is responsible for driving customer program success, defining end‑to‑end system solutions and contributing to next‑generation SoC definition by quantifying solution value propositions, identifying target verticals, creating positioning frameworks, and supporting go‑to‑market strategy
• Lead customer engagements from pre‑design‑win evaluation through production ramp, acting as the primary interface
• Develop compelling customer solution presentations and proposals tailored to customer application requirements that showcase the Synaptics value proposition
• Drive customer requirements alignment, milestone execution, and cross‑functional coordination across engineering, marketing, and operations. Support and develop customer SOWs and solution acceptance criteria
• Manage escalations, change requests, and risk mitigation strategies to safeguard design‑win success and on‑time product delivery
• Provide market‑driven definition of system solutions by analyzing customer segments, competitive landscapes, technology trends, and ecosystem requirements

• Bachelor’s (Master’s preferred) in Electrical Engineering, Business Administration or related field or equivalent
• 15+ years of experience in customer solutions, segment development strategy, or technical marketing
• Track record of identifying, developing solutions, and strategies for business opportunities
• Up to 33% travel required